
Agent Front Desk
IHG Hotels & Resorts, Virginia State University, VA, United States
IHG Hotels & Resorts - 2301 Sustainment Ave - Responsibilities: Greet guests and provide warm check-in experience; Acknowledge IHG Rewards Club members and returning guests; Take and manage guest bookings and upsell opportunities; Handle cash and credit transactions and manage check-in/check-out; Maintain guest preferences and respond to requests and concerns