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Agent Front Desk InterContinental Suites Hotel

IHG Hotels & Resorts, Cleveland, OH, United States


IHG Hotels & Resorts - 8800 Euclid Avenue - Responsibilities: Greet guests and provide a warm welcome; Manage guest bookings and upsell opportunities; Check guests in and out, handle IDs, keys, and safekeeping of deposits; Handle cash and credit transactions; Respond to guest questions and concerns and coordinate with management when needed