Retail Customer Service Supervisor

PetSmart, Inc. - - Responsibilities: Facilitates the associate experience and supports associate development through training, onboarding, mentoring, and coaching.; Leads and directs associates when acting as the Leader on Duty and addresses associate complaints and grievances.; Promotes and coordinates store events and marketing for Adoptions, Vet partnerships and Shot Clinics.; Back up to operate point-of-sale (POS) systems and handle cash transactions, ensuring accuracy and compliance with company policies.; Maintains store standards and upholds policies and safety for associates, pets, and pet parents.