Air Freight Business Development Manager
DSJ Global, Houston, TX, United States
Key Responsibilities
Build and maintain strong relationships with new and existing clients within the designated territory.
Serve as a trusted advisor by understanding client needs and providing tailored logistics solutions.
New Business Development
Identify and proactively engage potential clients through outreach, cold calling, networking, and industry events.
Qualify leads by assessing customer requirements and aligning them with service capabilities.
Sales Meetings & Presentations
Conduct in‑person meetings and presentations to demonstrate service offerings and value propositions.
Address customer questions, concerns, and operational requirements.
Negotiation & Deal Closure
Lead customers through the full sales cycle, including pricing discussions, contract negotiations, and finalizing terms.
Close opportunities efficiently and professionally while balancing customer needs and organizational goals.
Sales Performance
Achieve or exceed assigned sales targets and contribute to overall revenue growth.
Post‑Sale Support
Provide ongoing customer support, ensuring smooth communication and rapid resolution of any service‑related inquiries.
Foster long‑term client retention and loyalty.
Market Research & Strategy
Monitor market trends, competitor activity, and customer feedback to inform sales strategies.
Identify emerging opportunities and recommend targeted business development initiatives.
CRM & Reporting
Maintain accurate records of leads, sales activities, customer interactions, and pipeline updates in the CRM system.
Travel & Territory Management
Travel within the assigned region to meet customers, attend trade shows, and represent the company at industry events.
Qualifications & Experience
10+ years of proven sales experience in freight forwarding, including airfreight, ocean freight, project cargo, and high‑volume logistics.
Strong knowledge of global freight forwarding operations, documentation, compliance requirements, and Incoterms.
Familiarity with customs procedures and country‑specific regulatory environments.
Proficiency with logistics and CRM platforms such as Magaya, CargoWise, SAP TM , or similar systems.
Exceptional organizational skills with the ability to manage multiple customers and complex sales cycles simultaneously.
Strong verbal and written communication skills.
Ability to work under pressure, meet deadlines, and thrive in a high‑stakes sales environment.
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Build and maintain strong relationships with new and existing clients within the designated territory.
Serve as a trusted advisor by understanding client needs and providing tailored logistics solutions.
New Business Development
Identify and proactively engage potential clients through outreach, cold calling, networking, and industry events.
Qualify leads by assessing customer requirements and aligning them with service capabilities.
Sales Meetings & Presentations
Conduct in‑person meetings and presentations to demonstrate service offerings and value propositions.
Address customer questions, concerns, and operational requirements.
Negotiation & Deal Closure
Lead customers through the full sales cycle, including pricing discussions, contract negotiations, and finalizing terms.
Close opportunities efficiently and professionally while balancing customer needs and organizational goals.
Sales Performance
Achieve or exceed assigned sales targets and contribute to overall revenue growth.
Post‑Sale Support
Provide ongoing customer support, ensuring smooth communication and rapid resolution of any service‑related inquiries.
Foster long‑term client retention and loyalty.
Market Research & Strategy
Monitor market trends, competitor activity, and customer feedback to inform sales strategies.
Identify emerging opportunities and recommend targeted business development initiatives.
CRM & Reporting
Maintain accurate records of leads, sales activities, customer interactions, and pipeline updates in the CRM system.
Travel & Territory Management
Travel within the assigned region to meet customers, attend trade shows, and represent the company at industry events.
Qualifications & Experience
10+ years of proven sales experience in freight forwarding, including airfreight, ocean freight, project cargo, and high‑volume logistics.
Strong knowledge of global freight forwarding operations, documentation, compliance requirements, and Incoterms.
Familiarity with customs procedures and country‑specific regulatory environments.
Proficiency with logistics and CRM platforms such as Magaya, CargoWise, SAP TM , or similar systems.
Exceptional organizational skills with the ability to manage multiple customers and complex sales cycles simultaneously.
Strong verbal and written communication skills.
Ability to work under pressure, meet deadlines, and thrive in a high‑stakes sales environment.
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