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Tangled Roots Brewing Co. is hiring: Host in Ottawa

Tangled Roots Brewing Co., Ottawa, IL, United States


Job Details Job Location : The Lone Buffalo - Ottawa, IL Position Type : Part Time Salary Range : $15.00 - $17.00 Hourly Job Category : Restaurant - Food Service Description We are tangled up in small town roots here at Tangled Roots Craft Beer and Kitchen!
Our name reflects that our company is made up of different people from different places all tangled together with one common goal – bringing a remarkable small-town hospitality experience to each and every guest - every time.
Since we opened the doors of our flagship brew pub in 2016, we have been adding new locations rapidly and expanding the opportunities for all team members!
Take your Career to the next level with the benefits of Tangled Roots:
Growth Opportunity available
Competitive wage opportunities
Generous time off policies
401K + Matching
Health Benefits including medical, dental, vision and more
Employee Discounts on beer, food, and retail!
At Tangled Roots we take pride in "embracing your nature”.
Roles and Responsibilities The host is essentially the face of the restaurant. The customer service and energy the hosts show the moment the guests walk through the doors can shape their entire experience here at Tangled Roots.
PRIMARY DUTIES INCLUDE
Greeting the guests the moment they enter the doors
Answering phone calls or in-person reservations
Handling general phone calls and transfers
Answering guests’ questions pertaining to the restaurant and the menu
Assisting wait staff as needed
Providing accurate wait times and escorting customers to the dining and bar areas
Ensuring excellent customer service and a pleasant dining experience
Addressing any complaints to help resolve them
Obtaining knowledge of the beer, wine, and food menu
Assisting other individuals as needed
Maintaining cleanliness of the restrooms and keeping them stocked
Tangled Roots participates in E-Verify and will conduct employment eligibility verification checks on new hires after a job offer is accepted, in accordance with Federal Law.
Qualifications QUALIFICATIONS AND EDUCATION REQUIREMENTS
Serve Safe Certificate within 2 weeks of employment.
PREFERRED SKILLS
Solid organizational and people skills to ensure guests have a positive dining experience from arrival to departure
Critical thinking skills
Teamwork and leadership qualities
Effective communication skills

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