Friendship Village Retirement Community is hiring: Host in Waterloo

Host - Full Time

Friendship Village is looking for an enthusiastic and dedicated individual to join our Dining Team. You will provide prompt, efficient, courteous, and reliable service in a fast-paced environment that will promote goodwill among our Friendship Village community.

In this role you will:

• Greeting and seat residents and guests as they arrive
• Manage reservations and organize seating plans to balance server workload
• Provide updates to customers on wait times and ensure
• Assist with providing work direction to Dining Associates (servers)

To be successful you need:

• 2+ years of hospitality or customer service experience
• Good communication skills, both verbal and written
• Good organization
• A passion and drive to provide exceptional service
• Applicants are required to pass pre-employment screenings that could include: Criminal background checks, Abuse registry check, Drug test, Physical, Flu vaccinated and TB test.

Friendship Village Retirement Community is a full service retirement community.

• 2025 Employer of Choice!
• Five Star CMS organization

Friendship Village has built a workplace that cultivates creativity, productivity, and enhances learning in a fun and energetic environment. We are looking for employees that are hardworking, dependable, caring individuals who are dedicated to going the extra mile in everything they do. We want only those who practice open and honest communication and build trust in one another.

Benefits - available to employees working 25 hours or more a week:

• Medical, dental and vision
• Company paid and voluntary life insurance
• Short/long term disability
• Flex spending accounts
• Critical care and other supplemental insurance
• PTO Paid time off
• Paid holidays after 30 days
• 401k retirement

Additional benefits - available to all employees:

• HIVE - FREE Employee Wellness Center/Gym and Pool
• Onsite Childcare Center with discount for employees
• Employee Food Pantry
• 2.5 more times pay for working holidays
• Continuing Education opportunities