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Front Desk Receptionist

My Business PLatform, Darien, CT, United States


Patient Care Coordinator

Harbor Point Dental Group Darien, CT Full-Time | In-Office | Monday - Friday | 8:00 AM - 4:00 PM (Tuesday Hours: 11:00 AM - 7:00 PM)
Harbor Point Dental Group in Darien, CT is a high-end, modern dental practice offering concierge-style dental care in a luxurious, patient-focused environment. We specialize in fee-for-service and insurance participation, delivering top-tier dental care with a personalized approach. Our practice is designed for comfort, efficiency, and innovation, ensuring a seamless experience for both patients and staff.
Position Overview

We are seeking a Patient Care Coordinator to be the welcoming face of our Darien, CT location. This role is essential to providing a high-end patient experience, managing front office operations, and ensuring smooth scheduling and financial coordination. The ideal candidate has strong communication skills, a polished, professional demeanor, and a passion for providing exceptional service in an upscale environment.
Key Responsibilities

Greet and assist patients with concierge-level service upon arrival
Manage appointment scheduling, confirmations, and follow-ups
Coordinate treatment plans and discuss financial options with patients
Verify insurance benefits and assist with claims processing
Ensure accurate patient records and maintain HIPAA compliance
Handle patient inquiries with professionalism and efficiency
Collaborate with the clinical team to enhance patient experience
Provide administrative support and assist with front office operations
Qualifications

1-2 years of experience in dental administration (Preferred)
Background in luxury or high-end service environments is a plus
Strong knowledge of dental insurance verification and patient coordination
Proficiency in dental management software (Dentrix, Eaglesoft, or similar)
Exceptional communication and customer service skills
Highly organized with the ability to multitask in a fast-paced setting
Professional, polished demeanor with a patient-first mindset
Compensation & Benefits

Salary Range:

$25 - $30 per hour (based on experience)
Comprehensive Benefits Package:

Medical, Dental, Vision, and Wellness programs
Life and Retirement benefits
Employee discounts and growth opportunities

At Harbor Point Dental Group Darien, we set the standard for modern, patient-centric dental care. Join a team that values excellence, innovation, and concierge-level service in a sophisticated, high-end practice setting.