Global IT Helpdesk Manager - Incident & Service Excellence

A leading fast food chain seeks a Manager of International Helpdesk Support to oversee service desk operations from their Dublin location. Responsibilities include managing international helpdesk teams, incident management, and ensuring high-quality service delivery. Candidates should have at least 3 years of restaurant operations or IT experience, strong communication skills, and ITIL or Lean/Six Sigma certifications. The role offers a competitive salary of $105,000 - $184,000 annually, along with benefits like parental leave and a 401k match.
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