Service Appointment Coordinator
Red McCombs Toyota, San Antonio, TX, United States
Job Description
We have positions open in our service department business development center (BDC) for outgoing and customer service oriented individuals. The service BDC handles all of the inbound phone calls for the service department assisting customers with setting service appointments, status updates and providing additional information as needed. The positions are full time with typical schedule of Monday thru Friday and rotating Saturday.
Responsibilities
Answer inbound service phone calls and scheduling service appointments.
Make outbound calls as assigned to contact service customer to remind them of upcoming service, special order parts notification and after service follow up.
Answer customer online inquiries by email, phone, and text.
Schedule service appointments. Reschedule no show service appointments.
Benefits
Red McCombs Toyota provides a generous benefits package that includes paid time off, medical, dental, vision and life insurance, annual longevity bonus, 401K with generous match and Christmas saving plan with matching funds up to $3,000 annually.
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We have positions open in our service department business development center (BDC) for outgoing and customer service oriented individuals. The service BDC handles all of the inbound phone calls for the service department assisting customers with setting service appointments, status updates and providing additional information as needed. The positions are full time with typical schedule of Monday thru Friday and rotating Saturday.
Responsibilities
Answer inbound service phone calls and scheduling service appointments.
Make outbound calls as assigned to contact service customer to remind them of upcoming service, special order parts notification and after service follow up.
Answer customer online inquiries by email, phone, and text.
Schedule service appointments. Reschedule no show service appointments.
Benefits
Red McCombs Toyota provides a generous benefits package that includes paid time off, medical, dental, vision and life insurance, annual longevity bonus, 401K with generous match and Christmas saving plan with matching funds up to $3,000 annually.
#J-18808-Ljbffr