IT Support Specialist
Jobs via Dice, Columbus, OH, United States
Key Responsibilities
Executive IT Support: Supporting executives with audio/video equipment in their board rooms (client has a mix of Teams, Crestron, and Logitech)
Infrastructure & Hardware: Perform racking, stacking, and cable management in network racks based on server team specifications
Networking & Configuration: Configure and maintain network devices (switches, firewalls); experience with Palo Alto firewalls on the OT side is necessary
Systems Administration: Manage Windows servers, including imaging, patching, and troubleshooting
User Support & AD: Perform Tier 2 desktop
etwork troubleshooting and Active Directory tasks (password resets, group policies)
MDM Management: Manage mobile devices and workstations via Microsoft Intune, with potential transition to JAMF
Must have
2+ years of Tier 2 Executive IT support experience
Networking Knowledge (Strong routing/switching experience – Fortinet preferred, Cisco is ok)
Hardware Knowledge (Racking/stacking, cabling, and server maintenance)
OS/Systems (Windows OS)
MDM Management
Active Directory (AD) user/group management
Nice to Have
Dell or Surface Pro laptops
Intune or JAMF
iOS
#J-18808-Ljbffr
Executive IT Support: Supporting executives with audio/video equipment in their board rooms (client has a mix of Teams, Crestron, and Logitech)
Infrastructure & Hardware: Perform racking, stacking, and cable management in network racks based on server team specifications
Networking & Configuration: Configure and maintain network devices (switches, firewalls); experience with Palo Alto firewalls on the OT side is necessary
Systems Administration: Manage Windows servers, including imaging, patching, and troubleshooting
User Support & AD: Perform Tier 2 desktop
etwork troubleshooting and Active Directory tasks (password resets, group policies)
MDM Management: Manage mobile devices and workstations via Microsoft Intune, with potential transition to JAMF
Must have
2+ years of Tier 2 Executive IT support experience
Networking Knowledge (Strong routing/switching experience – Fortinet preferred, Cisco is ok)
Hardware Knowledge (Racking/stacking, cabling, and server maintenance)
OS/Systems (Windows OS)
MDM Management
Active Directory (AD) user/group management
Nice to Have
Dell or Surface Pro laptops
Intune or JAMF
iOS
#J-18808-Ljbffr