Customer Service Clerk
R+L Carriers, Houston, TX, United States
Customer Service Representative
R+L Carriers is seeking a Customer Service Representative to work at our Houston, TX Service Center. The CSR is responsible for maintaining a positive relationship with customers and assisting customers and other R & L employees in tracking and monitoring freight movement. Our CSR uses customer retention techniques to ensure customers feel valued and listened to, resolves their issues, and promotes company goals and objectives. Responsibilities include daily freight tracing with customers, assisting other terminals with freight related issues, and performing other related duties as assigned.
Full-Time, Monday - Friday, Various Shifts
Pay: Starting at $21.41/hr
Benefits:
R+L Carriers offers an excellent compensation and comprehensive benefits package that includes Medical/Dental/Vision Insurance, 401(k) Retirement Plan with company matching contributions, Paid Vacation & Holidays, and vacation lodging at our employee resorts.
Requirements:
Strong communication/telephone skills
Able to work in a fast-paced environment
Strong critical thinking skills
Ability to deal with potentially stressful situations
General office and customer service experience
Basic knowledge of Windows, Outlook and other Microsoft products
Ability to type 30+ WPM
Preferred:
2+ years of experience as a clerk or similar role in a fast-paced environment
Freight logistics experience
Equal Employment Opportunity Statement
R+L Carriers Shared Services, LLC (“R+L Carriers”) and its subsidiary companies will provide equal employment opportunities to all applicants without regard to an applicant’s race, color, religion, sex, sexual orientation, gender, gender identity or expression, genetic information, national origin, age, veteran status, disability, or any other status protected by federal or state law. R+L Carriers will provide reasonable accommodations to allow an applicant to participate in the hiring process (e.g., accommodations for a test or job interview) if so requested. When completing this application, you may exclude information that would disclose or otherwise reference your race, religion, age, sex, genetic, veteran status, disability or any other status protected by federal or state law. This application is considered current for ninety (90) days only. At the end of this period, if you are still interested in employment, it will be necessary for you to reapply by completing a new application.
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R+L Carriers is seeking a Customer Service Representative to work at our Houston, TX Service Center. The CSR is responsible for maintaining a positive relationship with customers and assisting customers and other R & L employees in tracking and monitoring freight movement. Our CSR uses customer retention techniques to ensure customers feel valued and listened to, resolves their issues, and promotes company goals and objectives. Responsibilities include daily freight tracing with customers, assisting other terminals with freight related issues, and performing other related duties as assigned.
Full-Time, Monday - Friday, Various Shifts
Pay: Starting at $21.41/hr
Benefits:
R+L Carriers offers an excellent compensation and comprehensive benefits package that includes Medical/Dental/Vision Insurance, 401(k) Retirement Plan with company matching contributions, Paid Vacation & Holidays, and vacation lodging at our employee resorts.
Requirements:
Strong communication/telephone skills
Able to work in a fast-paced environment
Strong critical thinking skills
Ability to deal with potentially stressful situations
General office and customer service experience
Basic knowledge of Windows, Outlook and other Microsoft products
Ability to type 30+ WPM
Preferred:
2+ years of experience as a clerk or similar role in a fast-paced environment
Freight logistics experience
Equal Employment Opportunity Statement
R+L Carriers Shared Services, LLC (“R+L Carriers”) and its subsidiary companies will provide equal employment opportunities to all applicants without regard to an applicant’s race, color, religion, sex, sexual orientation, gender, gender identity or expression, genetic information, national origin, age, veteran status, disability, or any other status protected by federal or state law. R+L Carriers will provide reasonable accommodations to allow an applicant to participate in the hiring process (e.g., accommodations for a test or job interview) if so requested. When completing this application, you may exclude information that would disclose or otherwise reference your race, religion, age, sex, genetic, veteran status, disability or any other status protected by federal or state law. This application is considered current for ninety (90) days only. At the end of this period, if you are still interested in employment, it will be necessary for you to reapply by completing a new application.
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