Customer Service Clerk
R+L Carriers, Dallas, TX, United States
Job Title
Customer Service Representative
Location
Dallas, TX Service Center.
Job Overview
The CSR is responsible for maintaining positive relationships with customers and assisting other R & L employees in tracking and monitoring freight movement. The CSR uses customer retention techniques to ensure customers feel valued and listened to, resolve issues, and promote company goals and objectives. This includes daily freight tracing with customers, assisting other terminals in freight‑related issues, and performing related duties as assigned.
Compensation & Hours
Starting at $21.41 per hour. Full‑time, Monday to Friday, various shifts. Earn one week of vacation after 90 days of employment and enjoy an excellent benefits package that includes access to employee resorts.
Requirements
Strong communication and telephone skills
Able to work in a fast‑paced environment
Strong critical thinking skills
Ability to handle potentially stressful situations
General office and customer service experience
Basic knowledge of Windows, Outlook, and other Microsoft products
Typing speed of at least 30 words per minute
Preferred
2+ years of experience as a clerk or similar role in a fast‑paced environment
Freight logistics experience
Benefits
Medical, dental, and vision insurance
401(k) retirement plan with company matching contributions
Paid vacation and holidays
Vacation lodging at exclusive employee resorts in Daytona Beach, FL; Big Bear Lake, CA; Pigeon Forge, TN; and Ocean Isle Beach, NC
Company Overview
R+L Carriers is a family‑owned, privately held transportation company founded in 1965. The company provides superior service through efficient administration and innovative thinking, treating employees and customers with respect and honesty.
Equal Opportunity Employment
R+L Carriers Shared Services, LLC and its subsidiaries provide equal employment opportunities to all applicants without regard to race, color, religion, sex, sexual orientation, gender, gender identity or expression, genetic information, national origin, age, veteran status, disability, or any other status protected by federal or state law. Reasonable accommodations are provided to allow applicants to participate in the hiring process. Applicants may exclude information that would disclose any protected status. This application is considered current for ninety (90) days only.
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Customer Service Representative
Location
Dallas, TX Service Center.
Job Overview
The CSR is responsible for maintaining positive relationships with customers and assisting other R & L employees in tracking and monitoring freight movement. The CSR uses customer retention techniques to ensure customers feel valued and listened to, resolve issues, and promote company goals and objectives. This includes daily freight tracing with customers, assisting other terminals in freight‑related issues, and performing related duties as assigned.
Compensation & Hours
Starting at $21.41 per hour. Full‑time, Monday to Friday, various shifts. Earn one week of vacation after 90 days of employment and enjoy an excellent benefits package that includes access to employee resorts.
Requirements
Strong communication and telephone skills
Able to work in a fast‑paced environment
Strong critical thinking skills
Ability to handle potentially stressful situations
General office and customer service experience
Basic knowledge of Windows, Outlook, and other Microsoft products
Typing speed of at least 30 words per minute
Preferred
2+ years of experience as a clerk or similar role in a fast‑paced environment
Freight logistics experience
Benefits
Medical, dental, and vision insurance
401(k) retirement plan with company matching contributions
Paid vacation and holidays
Vacation lodging at exclusive employee resorts in Daytona Beach, FL; Big Bear Lake, CA; Pigeon Forge, TN; and Ocean Isle Beach, NC
Company Overview
R+L Carriers is a family‑owned, privately held transportation company founded in 1965. The company provides superior service through efficient administration and innovative thinking, treating employees and customers with respect and honesty.
Equal Opportunity Employment
R+L Carriers Shared Services, LLC and its subsidiaries provide equal employment opportunities to all applicants without regard to race, color, religion, sex, sexual orientation, gender, gender identity or expression, genetic information, national origin, age, veteran status, disability, or any other status protected by federal or state law. Reasonable accommodations are provided to allow applicants to participate in the hiring process. Applicants may exclude information that would disclose any protected status. This application is considered current for ninety (90) days only.
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