WMS Super User
Abacus, Northampton, PA, United States
Position Overview
We are seeking a detail-oriented and experienced WMS Super User to support daily warehouse operations by acting as the subject matter expert for our Warehouse Management System (WMS). This role is critical in ensuring system accuracy, troubleshooting issues, and optimizing warehouse processes.
Key Responsibilities
Serve as the primary point of contact for all WMS-related questions and issues
Provide real-time support to warehouse staff on system usage and transactions
Troubleshoot and resolve WMS errors, inventory discrepancies, and transaction issues
Train new and existing employees on WMS processes and best practices
Assist with system configuration, updates, testing, and implementations
Monitor inventory accuracy and support cycle counts and audits
Partner with IT and operations teams to escalate and resolve complex system issues
Identify process gaps and recommend improvements to increase efficiency and accuracy
Create and maintain SOPs, training guides, and process documentation
Qualifications
Experience working with a Warehouse Management System (WMS) in a distribution or warehouse environment
Strong understanding of warehouse operations (receiving, picking, packing, shipping, inventory control)
Problem-solving skills with the ability to troubleshoot system and operational issues
Good communication skills and ability to train and support team members
Proficiency in basic computer systems and data entry
Preferred Qualifications
Experience with WMS platforms such as SAP, Manhattan, Blue Yonder, or Oracle
Previous experience as a lead, trainer, or system “super user”
Knowledge of inventory control, cycle counting, and root cause analysis
Familiarity with RF scanners and warehouse automation tools
Why Join Us
Opportunity to play a key role in warehouse operations
Collaborative team environment
Career growth in supply chain and systems management
How to Apply
Please submit your resume
We are seeking a detail-oriented and experienced WMS Super User to support daily warehouse operations by acting as the subject matter expert for our Warehouse Management System (WMS). This role is critical in ensuring system accuracy, troubleshooting issues, and optimizing warehouse processes.
Key Responsibilities
Serve as the primary point of contact for all WMS-related questions and issues
Provide real-time support to warehouse staff on system usage and transactions
Troubleshoot and resolve WMS errors, inventory discrepancies, and transaction issues
Train new and existing employees on WMS processes and best practices
Assist with system configuration, updates, testing, and implementations
Monitor inventory accuracy and support cycle counts and audits
Partner with IT and operations teams to escalate and resolve complex system issues
Identify process gaps and recommend improvements to increase efficiency and accuracy
Create and maintain SOPs, training guides, and process documentation
Qualifications
Experience working with a Warehouse Management System (WMS) in a distribution or warehouse environment
Strong understanding of warehouse operations (receiving, picking, packing, shipping, inventory control)
Problem-solving skills with the ability to troubleshoot system and operational issues
Good communication skills and ability to train and support team members
Proficiency in basic computer systems and data entry
Preferred Qualifications
Experience with WMS platforms such as SAP, Manhattan, Blue Yonder, or Oracle
Previous experience as a lead, trainer, or system “super user”
Knowledge of inventory control, cycle counting, and root cause analysis
Familiarity with RF scanners and warehouse automation tools
Why Join Us
Opportunity to play a key role in warehouse operations
Collaborative team environment
Career growth in supply chain and systems management
How to Apply
Please submit your resume