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Field Service Technician

Korn Ferry, Wilmington, MA, United States


* REQUIRED: this client is specifically seeking candidates with at least 4 years of experience in the US military with a Mechanical/Electrical MOS *

Diesel technicians, heavy equipment mechanics, aircraft technicians

Must be skilled with diagnostics, schematics, and 480V systems.

Korn Ferry Military Division has partnered with our client on their search for a Field Service Technician in Boston MA. This is a fantastic opportunity to get on board with a rapidly growing with nationwide locations that invests heavily in its work-force. There is unlimited room for career growth through on-site, factory-approved, computer-based and classroom training (to include training on forklift repair, if you can bring a solid Mechanical background to the table!)

Role is 90% in the field with real-time troubleshooting – local travel only, home nightly

Compensation: $30.00-40.00/hour base (+ OT, company vehicle + gas card, $2,500 interest-free tool loan.)

What You Will Do:

Diagnose, repair and maintain a variety of industrial equipment. Perform maintenance on newer battery-powered equipment, as well as traditional diesel and gasoline industrial machinery; conduct diagnostics to identify equipment malfunctions; troubleshoot issues.

Interpret schematics, drawings, and technical manuals related to forklifts and other various construction equipment.

Will conduct preventative maintenance and inspections; address any issues as needed.

Communicate repair needs, provide estimates, and explain completed work to customers. Deliver exceptional customer service, ensure satisfaction and work with professionalism at all times.

Maintain a clean and professional service van; report maintenance needs promptly.

Education and Work Experience:

Must have at least 4 years of US Military experience (Mechanical/Electrical MOS required)

Strong knowledge of machine diagnostics, schematics, and technical drawings required

Personable and professional demeanor, excellent customer service acumen

Valid driver’s license with a clean driving record

Availability to work overtime, including occasional emergency service or weekend callouts

Technical Q&A (will discuss diagnostics, schematics, repairs)

Soft skills assessment (must possess clear communication, present with professionalism)

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