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Shift Supervisor

CVS Health, Milpitas, CA, United States


Position Summary
A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

Essential Functions

Management: Work effectively with store management and store crews; supervise the store’s crew through assigning, directing and following up of all activities.

Communication: Effectively communicate information both to and from store management and crews.

Customer Service: Assist customers with their questions, problems and complaints; handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers;

Maintain customer/patient confidentiality.

Merchandise Presentation: Price merchandise, stock shelves, execute the displays, signs and inventory of weekly, promotional, and seasonal merchandise; execute the display and maintenance of off‑shelf merchandise; reset departments following POGs.

Key Responsibilities

Merchandise/Presentation

Price merchandise

Required Qualifications

Deductive reasoning ability, analytical skills and computer skills.

Advanced communication skills and supervision skills.

Ability to work a flexible schedule, including early morning, overnight and weekend shifts, overtime as needed and respond to urgent issues at the store when they arise.

Preferred Qualifications

Experience as a retail supervisor.

Education
High School Diploma Or Equivalent Preferred But Not Required.

Anticipated Weekly Hours
40

Time Type
Full time

Pay Range
$19.65 - $29.20

This pay range represents the base hourly rate or base annual full‑time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Great Benefits For Great People
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

We anticipate the application window for this opening will close on: 06/22/2026

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