DIGITAL SYSTEMS TECHNICIAN
Los Angeles Metro, Los Angeles, CA, United States
Overview
Metro 's mission is to provide a world-class transportation system that enhances the quality of life for all who live, work, and play within LA County.
Description
Under moderate supervision, installs and maintains advanced computer systems including Local Area Networks (LANs), Wide Area Networks (WANs), and other data collection equipment.
Responsibilities
Installs and maintains complex network support equipment including routers, switches, hubs, fiber optics and other specialized LAN/WAN devices in addition to desktop computers and peripherals
Resolves problems through configuration changes, hardware replacement or software installation
Installs and relocates computers, printers, hubs, routers, switches and related equipment
Performs computer upgrades involving memory, disk drives, and other input/output (I/O) devices
Performs bench repair of CPU's, printers, badge readers, and other hardware devices
Provides operating instructions and trains users in procedures for hardware and software use
Utilizes call tracking database to log all trouble calls, work orders and work performed
Creates and updates as-built drawings and other technical documentation
Updates database inventory system during new installations and relocations
Installs network cabling in walls, ceilings and conduit; installs patch panels, data plugs, jacks, and wall plates
Suggests modifications to existing equipment and maintenance procedures
Trains and oversees the work of Digital Technicians
Leads employees by assigning work and providing training
Contributes to ensuring that the EEO policies and programs of Metro are carried out
Minimum Qualifications
Four years' experience performing installation and maintenance of 10/100 Base-T networks employing a Microsoft operating systems
Two years' full-time training or education in Computer Systems or Local Area Networks may be substituted for experience
Must possess an A+ Certification and Network+ or similar certification in network systems (LAN/WAN)
Valid California Class C driver's license
Essential Knowledge
Knowledge
Advanced networking technologies including FDDI, IP, SMDS, ATM, Frame Relay, VPN, VDI, etc
Network cabling standards
Networking equipment such as routers, switches, hubs, fiber-optics and related equipment
Network Operating Systems including Windows NT
TCP/IP, NetBEUI, IPX, PPP, PPTP, and other routing protocols
Desktop computer hardware such as CPU's, memory, storage devices, printers, modems, scanners and other I/O devices
Desktop operating system and application software including WindowsXP, Windows 7, MS Office, Outlook and other business application software
Microcomputer and network security concepts including virus protection
Digital logic and microprocessor theory
Electronics including AC/DC fundamentals and familiarization with applicable test equipment
Applicable local, state and federal laws, rules and regulations governing copyright laws and information systems for a public agency
Abilities
Install and maintain advanced networking equipment and cabling
Install and maintain desktop computer systems at both the hardware and software levels
Interact professionally with various levels of Metro employees and outside representatives
Express technical information in a clear and simple way
Prepare, interpret and understand detailed software and hardware specifications and instructions
Communicate effectively orally and in writing
Work independently with minimum supervision
Lift and move objects weighing up to 50 pounds
Travel to offsite locations within a reasonable timeframe
Read, write, speak, and understand English
Special Conditions
Must provide own tools of the trade
Must comply with all California Occupational Safety and Health Administration (Cal/OSHA) regulations and utilize approved safety equipment and personal protective gear including, but not limited to, respirators, eye and hearing protective devices (HPD), if and when required
Must be able to respond to emergencies 24 hours a day, 7 days a week
Metro is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, ancestry, national origin, gender, marital status, sexual orientation, religion, age, veteran status, or disability. Learn more about Metro’s Equal Employment Opportunity Program. Metro does not deny participation in the application process to anyone with prior justice system involvement, in line with Fair Chance hiring practices.
Selection Procedure
Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities.
Application Procedure
To apply, visit Metro's website at www.metro.net and complete an online Employment Application.
Computers are available to complete online Employment Applications at the following Metro locations:
METRO Headquarters, Employment Office
One Gateway Plaza
Los Angeles, CA 90012
Open: Monday through Friday, 8am-4pm
(Closed Sat & Sun)
Metro Talent Hub
8501 S. Evermont Place
Los Angeles, CA 90044
Open: Monday through Friday, 9am-5pm
(Closed Sat & Sun)
East Los Angeles Customer Center
4501 B Whittier Blvd
Los Angeles, CA 90022
Open: Tuesday through Saturday, 10am to 6pm
(Closed Sun & Mon)
Wilshire/Vermont Customer Center
3183 Wilshire Blvd, Ste 174
Los Angeles, CA 90010
Open: Monday through Friday, 10am-6pm
(Closed Sat & Sun)
Rosa Parks Customer Center
Willowbrook/Rosa Parks Station
11720 Wilmington Ave
Los Angeles, CA 90059
Open: Monday through Friday, 6am to 6:30pm
(Closed Sat & Sun)
Telephone:
(213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro.
All completed online Employment Applications must be received by 5:00 p.m. on the closing date. Late applications will not be considered.
Open to the public and all Metro employees
This job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties.
#J-18808-Ljbffr
Metro 's mission is to provide a world-class transportation system that enhances the quality of life for all who live, work, and play within LA County.
Description
Under moderate supervision, installs and maintains advanced computer systems including Local Area Networks (LANs), Wide Area Networks (WANs), and other data collection equipment.
Responsibilities
Installs and maintains complex network support equipment including routers, switches, hubs, fiber optics and other specialized LAN/WAN devices in addition to desktop computers and peripherals
Resolves problems through configuration changes, hardware replacement or software installation
Installs and relocates computers, printers, hubs, routers, switches and related equipment
Performs computer upgrades involving memory, disk drives, and other input/output (I/O) devices
Performs bench repair of CPU's, printers, badge readers, and other hardware devices
Provides operating instructions and trains users in procedures for hardware and software use
Utilizes call tracking database to log all trouble calls, work orders and work performed
Creates and updates as-built drawings and other technical documentation
Updates database inventory system during new installations and relocations
Installs network cabling in walls, ceilings and conduit; installs patch panels, data plugs, jacks, and wall plates
Suggests modifications to existing equipment and maintenance procedures
Trains and oversees the work of Digital Technicians
Leads employees by assigning work and providing training
Contributes to ensuring that the EEO policies and programs of Metro are carried out
Minimum Qualifications
Four years' experience performing installation and maintenance of 10/100 Base-T networks employing a Microsoft operating systems
Two years' full-time training or education in Computer Systems or Local Area Networks may be substituted for experience
Must possess an A+ Certification and Network+ or similar certification in network systems (LAN/WAN)
Valid California Class C driver's license
Essential Knowledge
Knowledge
Advanced networking technologies including FDDI, IP, SMDS, ATM, Frame Relay, VPN, VDI, etc
Network cabling standards
Networking equipment such as routers, switches, hubs, fiber-optics and related equipment
Network Operating Systems including Windows NT
TCP/IP, NetBEUI, IPX, PPP, PPTP, and other routing protocols
Desktop computer hardware such as CPU's, memory, storage devices, printers, modems, scanners and other I/O devices
Desktop operating system and application software including WindowsXP, Windows 7, MS Office, Outlook and other business application software
Microcomputer and network security concepts including virus protection
Digital logic and microprocessor theory
Electronics including AC/DC fundamentals and familiarization with applicable test equipment
Applicable local, state and federal laws, rules and regulations governing copyright laws and information systems for a public agency
Abilities
Install and maintain advanced networking equipment and cabling
Install and maintain desktop computer systems at both the hardware and software levels
Interact professionally with various levels of Metro employees and outside representatives
Express technical information in a clear and simple way
Prepare, interpret and understand detailed software and hardware specifications and instructions
Communicate effectively orally and in writing
Work independently with minimum supervision
Lift and move objects weighing up to 50 pounds
Travel to offsite locations within a reasonable timeframe
Read, write, speak, and understand English
Special Conditions
Must provide own tools of the trade
Must comply with all California Occupational Safety and Health Administration (Cal/OSHA) regulations and utilize approved safety equipment and personal protective gear including, but not limited to, respirators, eye and hearing protective devices (HPD), if and when required
Must be able to respond to emergencies 24 hours a day, 7 days a week
Metro is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, ancestry, national origin, gender, marital status, sexual orientation, religion, age, veteran status, or disability. Learn more about Metro’s Equal Employment Opportunity Program. Metro does not deny participation in the application process to anyone with prior justice system involvement, in line with Fair Chance hiring practices.
Selection Procedure
Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities.
Application Procedure
To apply, visit Metro's website at www.metro.net and complete an online Employment Application.
Computers are available to complete online Employment Applications at the following Metro locations:
METRO Headquarters, Employment Office
One Gateway Plaza
Los Angeles, CA 90012
Open: Monday through Friday, 8am-4pm
(Closed Sat & Sun)
Metro Talent Hub
8501 S. Evermont Place
Los Angeles, CA 90044
Open: Monday through Friday, 9am-5pm
(Closed Sat & Sun)
East Los Angeles Customer Center
4501 B Whittier Blvd
Los Angeles, CA 90022
Open: Tuesday through Saturday, 10am to 6pm
(Closed Sun & Mon)
Wilshire/Vermont Customer Center
3183 Wilshire Blvd, Ste 174
Los Angeles, CA 90010
Open: Monday through Friday, 10am-6pm
(Closed Sat & Sun)
Rosa Parks Customer Center
Willowbrook/Rosa Parks Station
11720 Wilmington Ave
Los Angeles, CA 90059
Open: Monday through Friday, 6am to 6:30pm
(Closed Sat & Sun)
Telephone:
(213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro.
All completed online Employment Applications must be received by 5:00 p.m. on the closing date. Late applications will not be considered.
Open to the public and all Metro employees
This job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties.
#J-18808-Ljbffr