Part Time Customer Service Representative - Patient Registration
R1 RCM, Manhattan, KS, United States
R1 is the leading provider of technology‑driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We combine a global workforce of revenue cycle professionals with an advanced technology platform that encompasses sophisticated analytics, AI, intelligent automation, and workflow orchestration.
Patient Registration – Customer Service Representative
You will work to help patients check into the hospital. In this fast‑paced environment you are the point of contact for patients, answering questions, collecting information accurately and quickly, and listening with compassion to address their fears, concerns, and questions.
Responsibilities
Work on computers and answer phones to intake information in a busy environment, collecting details that must be input correctly between physician and nurse check‑ins.
Assist patients who may be very ill or worried, listen carefully to ease their anxiety and build rapport.
Work quickly and expect the unexpected in a fast‑paced, on‑feet environment that requires managing multiple programs and typing as fast as patients speak.
Collaborate with a supportive team that helps you progress toward career goals in healthcare.
Requirements
High School Diploma or GED.
Excellent customer service experience.
Up‑to‑date on all vaccinations, and pass a drug test and background check prior to hire.
Preferred Skills
Medical experience.
For this US-based position, the base pay range is $14.00 – $18.99 per hour. Individual pay is determined by role, level, location, job‑related skills, experience, and relevant education or training.
Benefits include a competitive benefits package and opportunities to learn, collaborate, and explore new paths for your career.
R1 RCM Inc. (“the Company”) is dedicated to equal employment opportunity. The Company’s employment practices—including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination—shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. The Company is also dedicated to providing a workplace free from harassment based on any of the above protected categories.
If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312‑496‑7709 for assistance.
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Patient Registration – Customer Service Representative
You will work to help patients check into the hospital. In this fast‑paced environment you are the point of contact for patients, answering questions, collecting information accurately and quickly, and listening with compassion to address their fears, concerns, and questions.
Responsibilities
Work on computers and answer phones to intake information in a busy environment, collecting details that must be input correctly between physician and nurse check‑ins.
Assist patients who may be very ill or worried, listen carefully to ease their anxiety and build rapport.
Work quickly and expect the unexpected in a fast‑paced, on‑feet environment that requires managing multiple programs and typing as fast as patients speak.
Collaborate with a supportive team that helps you progress toward career goals in healthcare.
Requirements
High School Diploma or GED.
Excellent customer service experience.
Up‑to‑date on all vaccinations, and pass a drug test and background check prior to hire.
Preferred Skills
Medical experience.
For this US-based position, the base pay range is $14.00 – $18.99 per hour. Individual pay is determined by role, level, location, job‑related skills, experience, and relevant education or training.
Benefits include a competitive benefits package and opportunities to learn, collaborate, and explore new paths for your career.
R1 RCM Inc. (“the Company”) is dedicated to equal employment opportunity. The Company’s employment practices—including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination—shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. The Company is also dedicated to providing a workplace free from harassment based on any of the above protected categories.
If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312‑496‑7709 for assistance.
#J-18808-Ljbffr