Patient Access - Customer Service Representative
R1 RCM, Murray, UT, United States
Patient Registration - Customer Service Representative
Shift Hours: Sunday, Monday, Tuesday, Wednesday 6:00 p.m. – 4:30 a.m.
Location: Intermountain Medical Center.
R1 is a leading provider of technology-driven solutions that transform patient experience and financial performance.
As our Patient Registration - Customer Service Representative, you’ll help our patients check into the hospital. It’s fast‑paced on occasion and you’ll be the person they rely on to answer questions during registration. You’ll build trust in these interactions by collecting information accurately and quickly but also by listening with compassion—hearing information as well as addressing their fears, concerns, and questions.
Responsibilities
Work on computers and answer phones to intake information in a busy environment, collecting details that must be input correctly between physician and nurse check‑ins.
Help patients who may be very ill or worried, listening carefully to ease their anxiety and building rapport in real time.
Work quickly and expect the unexpected in a fast‑paced environment, often on your feet assisting patients throughout registration.
Collaborate with a reliable team focused on your progress toward career goals.
Requirements
High School Diploma or GED.
Excellent customer service experience.
Up‑to‑date on all vaccinations; ability to pass a drug test and a background check prior to hire.
Preferred Skills
Medical experience.
Compensation
Base pay range: $15.50 – $23.21 per hour, based on role, level, location, job‑related skills, experience, and relevant education or training.
Equal Employment Opportunity Statement
R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices, including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination, shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
To request a reasonable accommodation for the job application process due to a disability, please contact 312‑496‑7709.
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Shift Hours: Sunday, Monday, Tuesday, Wednesday 6:00 p.m. – 4:30 a.m.
Location: Intermountain Medical Center.
R1 is a leading provider of technology-driven solutions that transform patient experience and financial performance.
As our Patient Registration - Customer Service Representative, you’ll help our patients check into the hospital. It’s fast‑paced on occasion and you’ll be the person they rely on to answer questions during registration. You’ll build trust in these interactions by collecting information accurately and quickly but also by listening with compassion—hearing information as well as addressing their fears, concerns, and questions.
Responsibilities
Work on computers and answer phones to intake information in a busy environment, collecting details that must be input correctly between physician and nurse check‑ins.
Help patients who may be very ill or worried, listening carefully to ease their anxiety and building rapport in real time.
Work quickly and expect the unexpected in a fast‑paced environment, often on your feet assisting patients throughout registration.
Collaborate with a reliable team focused on your progress toward career goals.
Requirements
High School Diploma or GED.
Excellent customer service experience.
Up‑to‑date on all vaccinations; ability to pass a drug test and a background check prior to hire.
Preferred Skills
Medical experience.
Compensation
Base pay range: $15.50 – $23.21 per hour, based on role, level, location, job‑related skills, experience, and relevant education or training.
Equal Employment Opportunity Statement
R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices, including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination, shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
To request a reasonable accommodation for the job application process due to a disability, please contact 312‑496‑7709.
#J-18808-Ljbffr