Patient Access Registration - Customer Service Representative
R1 RCM, American Fork, UT, United States
Location:
Intermountain American Fork
Shift:
Swing Shift: Sunday, Monday, Friday 6pm - 1:30am
As a Customer Service Representative, you’ll help patients check into the hospital and answer their questions during registration. You’ll collect information quickly and accurately while listening with compassion to address fears and concerns.
Responsibilities
Work on computers and answer phones to intake information in a busy environment.
Collect details across multiple programs and input information accurately between physician and nurse check‑ins.
Assist patients who may be ill or worried, building rapport and easing anxiety.
Work quickly and expect the unexpected in a fast‑paced environment.
Collaborate with a team focused on career development.
Requirements
High School Diploma or GED.
Excellent customer service experience.
Preferred Skills
Medical experience.
Pay: $15.00 – $21.10 per hour. Individual pay determined by role, level, location, skills, experience, and training.
Benefits
Competitive benefits package.
EEO Statement
R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices, including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
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Intermountain American Fork
Shift:
Swing Shift: Sunday, Monday, Friday 6pm - 1:30am
As a Customer Service Representative, you’ll help patients check into the hospital and answer their questions during registration. You’ll collect information quickly and accurately while listening with compassion to address fears and concerns.
Responsibilities
Work on computers and answer phones to intake information in a busy environment.
Collect details across multiple programs and input information accurately between physician and nurse check‑ins.
Assist patients who may be ill or worried, building rapport and easing anxiety.
Work quickly and expect the unexpected in a fast‑paced environment.
Collaborate with a team focused on career development.
Requirements
High School Diploma or GED.
Excellent customer service experience.
Preferred Skills
Medical experience.
Pay: $15.00 – $21.10 per hour. Individual pay determined by role, level, location, skills, experience, and training.
Benefits
Competitive benefits package.
EEO Statement
R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices, including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
#J-18808-Ljbffr