Patient Representative
Amerit Consulting, San Francisco, CA, United States
Our client, a Medical Center facility under the aegis of a California Public Ivy university and one of largest health delivery systems in California, seeks an accomplished
Patient Representative
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NOTE
- THIS IS 100% ONSITE ROLE & ONLY W2 CANDIDATES/NO C2C/1099
* Candidate must be authorized to work in USA without requiring sponsorship
Position: Patient Representative (Job Id - # 3274563)
Duration: 6 Months + Strong Possibility of Extension
______________________________________________________
Job duties
Answer incoming calls from patients and provide information, assistance, and support.
Schedule patient appointments and coordinate with healthcare providers and clinical staff.
Verify patient demographic and insurance information.
Document patient interactions, inquiries, and appointment details accurately.
Follow established call center protocols, including HIPAA compliance, to protect patient confidentiality.
Handle patient complaints and concerns professionally and empathetically.
Provide basic medical information and directions to patients as appropriate.
Collaborate with clinical and administrative teams to resolve patient issues.
Strong communication abilities
A collaborative, team-oriented attitude
A willingness to learn and adapt
Estimated number of patients in clinic per day or calls per day if call center: About 55-60 calls per day
Specific number of year’s experience? 6 months to 1 year
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Amerit Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Applicants, with criminal histories, are considered in a manner that is consistent with local, state and federal laws
#J-18808-Ljbffr
Patient Representative
__________________________________________________
NOTE
- THIS IS 100% ONSITE ROLE & ONLY W2 CANDIDATES/NO C2C/1099
* Candidate must be authorized to work in USA without requiring sponsorship
Position: Patient Representative (Job Id - # 3274563)
Duration: 6 Months + Strong Possibility of Extension
______________________________________________________
Job duties
Answer incoming calls from patients and provide information, assistance, and support.
Schedule patient appointments and coordinate with healthcare providers and clinical staff.
Verify patient demographic and insurance information.
Document patient interactions, inquiries, and appointment details accurately.
Follow established call center protocols, including HIPAA compliance, to protect patient confidentiality.
Handle patient complaints and concerns professionally and empathetically.
Provide basic medical information and directions to patients as appropriate.
Collaborate with clinical and administrative teams to resolve patient issues.
Strong communication abilities
A collaborative, team-oriented attitude
A willingness to learn and adapt
Estimated number of patients in clinic per day or calls per day if call center: About 55-60 calls per day
Specific number of year’s experience? 6 months to 1 year
________________________________________________
Amerit Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Applicants, with criminal histories, are considered in a manner that is consistent with local, state and federal laws
#J-18808-Ljbffr