Custodial Shift Supervisor
City of Albuquerque, Albuquerque, NM, United States
Position Summary
Supervise, assign, review and participate in the work of staff responsible for custodial maintenance of City facilities on an assigned shift. Ensure work quality and adherence to established policies and procedures, and perform the more technical and complex tasks relative to the assigned area of responsibility. Job descriptions are intended to present a general list of tasks/duties performed by employees within this job classification and are not intended to reflect all duties performed within the job.
Essential Functions
Plan, prioritize, assign, supervise, review and participate in the work of staff responsible for custodial maintenance of City facilities on an assigned shift; ensure work orders are completed and documented.
Establish schedules and methods for providing custodial maintenance services; identify resource needs; review needs with appropriate management staff; allocate resources accordingly.
Participate in the development of policies and procedures; monitor work activities to ensure compliance with established policies and procedures; make recommendations for changes and improvements to existing standards and procedures.
Recommend and assist in the implementation of goals and objectives; implement approved policies and procedures; ensure compliance with OSHA and regular safety standards.
Perform the more technical and complex tasks of the work unit including the monitoring and inspection of City facilities to assess the quality of maintenance work being performed; note deficiencies and take proper action.
Ensure that all custodial equipment and/or supplies are available and in good operating condition for each assigned facility; maintain inventory necessary for performing custodial maintenance tasks; order supplies, equipment and materials.
Maintain records and reports on work injuries, personnel attendance, payroll time sheets and related matters.
Receive and handle complaints regarding custodial maintenance from issues/requests supervisors and other management staff; take remedial/corrective action as needed.
Respond to public inquiries in a courteous manner; provide information within the area of assignment; resolve complaints in an efficient and timely manner.
Participate in the selection of custodial maintenance staff; provide or coordinate staff training; work with employees to correct deficiencies; enforce discipline procedures.
Review and monitor payroll functions; provide input for performance evaluations of all assigned employees and recommend disciplinary action when necessary.
Participate, handle and oversee the disposal of hazardous material including trash, medical sharps (needles), chemicals, knives, human waste and TSA contraband.
Operate trash compactors, a two‑man forklift and a motor vehicle.
Supplemental Functions
Attend and participate in professional group meetings and trainings; stay abreast of new trends and innovations in the field of custodial maintenance, including recycling programs and green building initiatives.
May act as security escort for various vendors throughout the airport facility.
Ensure adherence to safe work practices and procedures.
Perform related duties and responsibilities as required.
Minimum Education and Experience
High School diploma or GED.
Six (6) years of custodial experience.
One (1) year of lead or supervisory experience.
Additional Requirements
Possession of a valid New Mexico Driver's License or the ability to obtain one by date of hire.
Possession of a City Operator's Permit (COP) within 6 months from date of hire.
When Assigned To Aviation
Must be able to qualify for and maintain a Sunport Access Control Card as determined by the policies and guidelines of the Aviation Department and the Transportation Security Administration (TSA).
Successful completion of a security background check conducted by U.S. Customs & Border Protection, if applicable.
May require a valid Driver's License and a City Operator's Permit (COP) depending on the position.
Working Conditions
Environmental: Varied city building environments; work closely with others; may operate a motor vehicle and travel from site to site; work with chemicals and machinery; exposure to cold, heat, and dust.
Physical: Must be able to maintain physical condition necessary for walking or standing for prolonged periods of time; moderate or light lifting and carrying.
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Supervise, assign, review and participate in the work of staff responsible for custodial maintenance of City facilities on an assigned shift. Ensure work quality and adherence to established policies and procedures, and perform the more technical and complex tasks relative to the assigned area of responsibility. Job descriptions are intended to present a general list of tasks/duties performed by employees within this job classification and are not intended to reflect all duties performed within the job.
Essential Functions
Plan, prioritize, assign, supervise, review and participate in the work of staff responsible for custodial maintenance of City facilities on an assigned shift; ensure work orders are completed and documented.
Establish schedules and methods for providing custodial maintenance services; identify resource needs; review needs with appropriate management staff; allocate resources accordingly.
Participate in the development of policies and procedures; monitor work activities to ensure compliance with established policies and procedures; make recommendations for changes and improvements to existing standards and procedures.
Recommend and assist in the implementation of goals and objectives; implement approved policies and procedures; ensure compliance with OSHA and regular safety standards.
Perform the more technical and complex tasks of the work unit including the monitoring and inspection of City facilities to assess the quality of maintenance work being performed; note deficiencies and take proper action.
Ensure that all custodial equipment and/or supplies are available and in good operating condition for each assigned facility; maintain inventory necessary for performing custodial maintenance tasks; order supplies, equipment and materials.
Maintain records and reports on work injuries, personnel attendance, payroll time sheets and related matters.
Receive and handle complaints regarding custodial maintenance from issues/requests supervisors and other management staff; take remedial/corrective action as needed.
Respond to public inquiries in a courteous manner; provide information within the area of assignment; resolve complaints in an efficient and timely manner.
Participate in the selection of custodial maintenance staff; provide or coordinate staff training; work with employees to correct deficiencies; enforce discipline procedures.
Review and monitor payroll functions; provide input for performance evaluations of all assigned employees and recommend disciplinary action when necessary.
Participate, handle and oversee the disposal of hazardous material including trash, medical sharps (needles), chemicals, knives, human waste and TSA contraband.
Operate trash compactors, a two‑man forklift and a motor vehicle.
Supplemental Functions
Attend and participate in professional group meetings and trainings; stay abreast of new trends and innovations in the field of custodial maintenance, including recycling programs and green building initiatives.
May act as security escort for various vendors throughout the airport facility.
Ensure adherence to safe work practices and procedures.
Perform related duties and responsibilities as required.
Minimum Education and Experience
High School diploma or GED.
Six (6) years of custodial experience.
One (1) year of lead or supervisory experience.
Additional Requirements
Possession of a valid New Mexico Driver's License or the ability to obtain one by date of hire.
Possession of a City Operator's Permit (COP) within 6 months from date of hire.
When Assigned To Aviation
Must be able to qualify for and maintain a Sunport Access Control Card as determined by the policies and guidelines of the Aviation Department and the Transportation Security Administration (TSA).
Successful completion of a security background check conducted by U.S. Customs & Border Protection, if applicable.
May require a valid Driver's License and a City Operator's Permit (COP) depending on the position.
Working Conditions
Environmental: Varied city building environments; work closely with others; may operate a motor vehicle and travel from site to site; work with chemicals and machinery; exposure to cold, heat, and dust.
Physical: Must be able to maintain physical condition necessary for walking or standing for prolonged periods of time; moderate or light lifting and carrying.
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