Central Scheduler
Dignity Health, Chandler, AZ, United States
Job Summary and Responsibilities
As our Scheduler, you will orchestrate a seamless and efficient care process for patients and providers by coordinating appointments and managing schedules. Every day you will schedule patient appointments and coordinate multiple provider schedules for medical procedures, tests, and studies. You'll ensure timely scheduling through effective communication, accurately gather and verify patient insurance and documentation, process reports, and provide exceptional customer service to patients via phone and in‑clinic assistance. To be successful in this role, you will demonstrate strong attention to detail, multitasking abilities, and excellent communication and reasoning skills to manage scheduling complexities and patient inquiries, always striving for accuracy and efficiency.
Answers telephone calls or responds to phone inquiries in a timely manner to ensure efficient departmental operations
Ensures that all procedure appointments are scheduled accurately and legibly while assuring timeliness of the appointment
Gathers acceptable diagnosis for procedures and informs offices if a diagnosis is not acceptable
Ensures appropriate resources are attached to procedures and if scheduling conflicts occur will assist in solving the conflict
Communicates effectively with the team leaders, team members, anesthesiologist, patients, physicians and physician staff to ensure efficient departmental operations
Verifies patient appointments are complete and accurate which includes ensuring that all appropriate departments are notified of same day add‑ons
Job Requirements
HS Diploma or GED, upon hire
None, upon hire
Preferred
Associates Others in related field, upon hire
Where You’ll Work
Located in the Phoenix, Ariz., suburb of Chandler, the Chandler Regional Medical Center is a 429‑bed, not‑for‑profit hospital with more than 2,600 team members and nearly 1,000 doctors on staff. The hospital includes a Level I Trauma Center, a Heart and Vascular Center, a Wound Healing Center, a Family Birth Center and many additional services.
Pay Range
$19.01 - $24.24 /hour
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As our Scheduler, you will orchestrate a seamless and efficient care process for patients and providers by coordinating appointments and managing schedules. Every day you will schedule patient appointments and coordinate multiple provider schedules for medical procedures, tests, and studies. You'll ensure timely scheduling through effective communication, accurately gather and verify patient insurance and documentation, process reports, and provide exceptional customer service to patients via phone and in‑clinic assistance. To be successful in this role, you will demonstrate strong attention to detail, multitasking abilities, and excellent communication and reasoning skills to manage scheduling complexities and patient inquiries, always striving for accuracy and efficiency.
Answers telephone calls or responds to phone inquiries in a timely manner to ensure efficient departmental operations
Ensures that all procedure appointments are scheduled accurately and legibly while assuring timeliness of the appointment
Gathers acceptable diagnosis for procedures and informs offices if a diagnosis is not acceptable
Ensures appropriate resources are attached to procedures and if scheduling conflicts occur will assist in solving the conflict
Communicates effectively with the team leaders, team members, anesthesiologist, patients, physicians and physician staff to ensure efficient departmental operations
Verifies patient appointments are complete and accurate which includes ensuring that all appropriate departments are notified of same day add‑ons
Job Requirements
HS Diploma or GED, upon hire
None, upon hire
Preferred
Associates Others in related field, upon hire
Where You’ll Work
Located in the Phoenix, Ariz., suburb of Chandler, the Chandler Regional Medical Center is a 429‑bed, not‑for‑profit hospital with more than 2,600 team members and nearly 1,000 doctors on staff. The hospital includes a Level I Trauma Center, a Heart and Vascular Center, a Wound Healing Center, a Family Birth Center and many additional services.
Pay Range
$19.01 - $24.24 /hour
#J-18808-Ljbffr