Commercial Operations Analyst- Quoting
Arizona Small Business Association - ASBA, Scottsdale, AZ, United States
Commercial Operations Analyst – Quoting
Join Axon and be a Force for Good. At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.
Life at Axon is fast‑paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.
Your Impact
Ready to make your mark and help save lives? Passionate about technology sales and eager to have a real impact? Want to join a fast‑moving team where your contributions truly matter? Axon is seeking a Commercial Operations Analyst to support both our Sales and Finance teams. This is a highly visible role where you'll play a key part in structuring complex deals and ensuring a seamless customer experience. We’re looking for someone who takes initiative, pays close attention to detail, thrives in a fast‑paced environment, values collaboration and continuous learning.
What You’ll Do
Location: 4 days a week (Tuesday‑Friday) in office at Axon Hub Location (Seattle, San Francisco, Scottsdale, Denver, Atlanta, Boston, Sterling, NYC).
Structure and support complex commercial deals across key accounts, working cross‑functionally with Sales, Finance, and Legal to ensure efficient delivery and accurate financial outcomes.
Maintain accuracy in Salesforce CRM, including custom contract terms, pricing, and discounting – heavy use of Salesforce CPQ.
Build deep expertise in Axon’s product catalog, bundles, pricing structures, and approval flows – becoming a trusted resource for Sales on deal formats, non‑standard quote requests, Excel supplements, and custom reporting.
Analyze existing customer contracts to identify performance obligations, flag risks or gaps proactively, and ensure proper invoicing, documentation, and compliance.
Participate in testing for new product launches and system updates, providing structured feedback as part of test cycles.
Collaborate with cross‑functional partners across Sales, Finance, Legal, and Order Processing to ensure timely and accurate deal execution.
Communicate clearly with cross‑functional partners – providing guidance in line with standards and policies while keeping unnecessary back‑end complexity out of the conversation.
Contribute to team‑wide efforts, projects, and process improvements as needed.
What We’re Looking For
Strong accuracy and attention to detail with low error rates on quotes and deal documentation.
Ability to analyze contracts, identify obligations, and flag compliance risks.
A clear, concise communicator who can simplify complex information for cross‑functional stakeholders.
Proficiency or strong aptitude in Salesforce CRM and CPQ; ability to troubleshoot independently before escalating.
Collaborative and cross‑functional by nature – comfortable working across Sales, Finance, and Legal.
Able to work autonomously while knowing when to elevate through the right channels.
Eager to grow into a subject‑matter expert on Axon’s quoting tools, pricing structures, and deal processes over time.
What You Bring
Bachelor’s degree or equivalent experience.
3+ years in sales operations, pricing, or commercial operations.
A strong finance orientation and attention to detail, particularly with numbers and data sets.
Salesforce.com CRM platform experience (CPQ preferred).
Proficiency in Microsoft Excel (pivot tables, lookups, SUMIFs, what‑ifs, templates, etc.).
Clear and concise written and verbal communication skills.
Strong time management and organizational abilities.
A proactive mindset – you take ownership of your work and seek out solutions.
A collaborative approach – you’re comfortable asking questions, sharing knowledge, and working as part of a team.
A service‑oriented attitude and comfort navigating cross‑functional discussions.
Ability to adapt and prioritize in a fast‑changing environment.
Work Location
This role is based out of any of our offices and follows a hybrid schedule. We rely on in‑person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in‑office culture is designed to foster meaningful teamwork, mentorship, and shared success.
Benefits That Benefit You
Competitive salary and 401(k) with employer match.
Discretionary paid time off.
Paid parental leave for all.
Medical, Dental, Vision plans.
Fitness Programs.
Emotional & Mental Wellness support.
Learning & Development programs.
Snacks in our offices.
Benefits listed herein may vary depending on the nature of your employment and the location where you work.
Important Notes
The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.
Equal Opportunity Employer
We are an equal‑opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent – regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com.
#J-18808-Ljbffr
Join Axon and be a Force for Good. At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.
Life at Axon is fast‑paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.
Your Impact
Ready to make your mark and help save lives? Passionate about technology sales and eager to have a real impact? Want to join a fast‑moving team where your contributions truly matter? Axon is seeking a Commercial Operations Analyst to support both our Sales and Finance teams. This is a highly visible role where you'll play a key part in structuring complex deals and ensuring a seamless customer experience. We’re looking for someone who takes initiative, pays close attention to detail, thrives in a fast‑paced environment, values collaboration and continuous learning.
What You’ll Do
Location: 4 days a week (Tuesday‑Friday) in office at Axon Hub Location (Seattle, San Francisco, Scottsdale, Denver, Atlanta, Boston, Sterling, NYC).
Structure and support complex commercial deals across key accounts, working cross‑functionally with Sales, Finance, and Legal to ensure efficient delivery and accurate financial outcomes.
Maintain accuracy in Salesforce CRM, including custom contract terms, pricing, and discounting – heavy use of Salesforce CPQ.
Build deep expertise in Axon’s product catalog, bundles, pricing structures, and approval flows – becoming a trusted resource for Sales on deal formats, non‑standard quote requests, Excel supplements, and custom reporting.
Analyze existing customer contracts to identify performance obligations, flag risks or gaps proactively, and ensure proper invoicing, documentation, and compliance.
Participate in testing for new product launches and system updates, providing structured feedback as part of test cycles.
Collaborate with cross‑functional partners across Sales, Finance, Legal, and Order Processing to ensure timely and accurate deal execution.
Communicate clearly with cross‑functional partners – providing guidance in line with standards and policies while keeping unnecessary back‑end complexity out of the conversation.
Contribute to team‑wide efforts, projects, and process improvements as needed.
What We’re Looking For
Strong accuracy and attention to detail with low error rates on quotes and deal documentation.
Ability to analyze contracts, identify obligations, and flag compliance risks.
A clear, concise communicator who can simplify complex information for cross‑functional stakeholders.
Proficiency or strong aptitude in Salesforce CRM and CPQ; ability to troubleshoot independently before escalating.
Collaborative and cross‑functional by nature – comfortable working across Sales, Finance, and Legal.
Able to work autonomously while knowing when to elevate through the right channels.
Eager to grow into a subject‑matter expert on Axon’s quoting tools, pricing structures, and deal processes over time.
What You Bring
Bachelor’s degree or equivalent experience.
3+ years in sales operations, pricing, or commercial operations.
A strong finance orientation and attention to detail, particularly with numbers and data sets.
Salesforce.com CRM platform experience (CPQ preferred).
Proficiency in Microsoft Excel (pivot tables, lookups, SUMIFs, what‑ifs, templates, etc.).
Clear and concise written and verbal communication skills.
Strong time management and organizational abilities.
A proactive mindset – you take ownership of your work and seek out solutions.
A collaborative approach – you’re comfortable asking questions, sharing knowledge, and working as part of a team.
A service‑oriented attitude and comfort navigating cross‑functional discussions.
Ability to adapt and prioritize in a fast‑changing environment.
Work Location
This role is based out of any of our offices and follows a hybrid schedule. We rely on in‑person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in‑office culture is designed to foster meaningful teamwork, mentorship, and shared success.
Benefits That Benefit You
Competitive salary and 401(k) with employer match.
Discretionary paid time off.
Paid parental leave for all.
Medical, Dental, Vision plans.
Fitness Programs.
Emotional & Mental Wellness support.
Learning & Development programs.
Snacks in our offices.
Benefits listed herein may vary depending on the nature of your employment and the location where you work.
Important Notes
The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.
Equal Opportunity Employer
We are an equal‑opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent – regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com.
#J-18808-Ljbffr