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Commercial Operations Analyst- Quoting

Shpehouston, Los Angeles, CA, United States


Join Axon and be a Force for Good.
At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.

Life at Axon is fast‑paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Your Impact
Ready to make your mark and help save lives? Passionate about technology sales and eager to have a real impact? Want to join a fast‑moving team where your contributions truly matter?

What You'll Do
Location: 4 days a week (Tuesday‑Friday) in the office at Axon Hub Locations (Seattle, San Fran, Scottsdale, Denver, Atlanta, Boston, Sterling, NYC).

Structure and support complex commercial deals across key accounts, working cross‑functionally with Sales, Finance, and Legal to ensure efficient delivery and accurate financial outcomes.

Maintain accuracy in Salesforce CRM, including custom contract terms, pricing, and discounting – with heavy use of Salesforce CPQ.

Build deep expertise in Axon’s product catalog, bundles, pricing structures, and approval flows – becoming a trusted resource for Sales on deal formats, non‑standard quote requests, Excel supplements, and custom reporting.

Analyze existing customer contracts to identify performance obligations, flag risks or gaps proactively, and ensure proper invoicing, documentation, and compliance.

Participate in testing for new product launches and system updates, providing structured feedback as part of test cycles.

Collaborate with cross‑functional partners across Sales, Finance, Legal, and Order Processing to ensure timely and accurate deal execution.

Communicate clearly with cross‑functional partners – providing guidance in line with standards and policies while keeping unnecessary back‑end complexity out of the conversation.

Contribute to team‑wide efforts, projects, and process improvements as needed.

What We're Looking For

Strong accuracy and attention to detail with low error rates on quotes and deal documentation.

Ability to analyze contracts, identify obligations, and flag compliance risks.

A clear, concise communicator who can simplify complex information for cross‑functional stakeholders.

Proficiency or strong aptitude in Salesforce CRM and CPQ; ability to troubleshoot independently before escalating.

Collaborative and cross‑functional by nature – comfortable working across Sales, Finance, and Legal.

Able to work autonomously while knowing when to elevate through the right channels.

Eager to grow into a subject‑matter expert on Axon’s quoting tools, pricing structures, and deal processes over time.

What You Bring

Bachelor’s degree or equivalent experience.

3+ years in sales operations, pricing, or commercial operations.

A strong finance orientation and attention to detail, particularly with numbers and data sets.

Salesforce.com CRM platform experience (CPQ preferred).

Proficiency in Microsoft Excel (pivot tables, lookups, SUMIFs, what‑ifs, templates, etc.).

Clear and concise written and verbal communication skills.

Strong time management and organizational abilities.

A proactive mindset – you take ownership of your work and seek out solutions.

A collaborative approach – you’re comfortable asking questions, sharing knowledge, and working as part of a team.

A service‑oriented attitude and comfort navigating cross‑functional discussions.

Ability to adapt and prioritize in a fast‑changing environment.

Work Location
This role is based out of any of our offices and follows a hybrid schedule. We rely on in‑person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in‑office culture is designed to foster meaningful teamwork, mentorship, and shared success.

Benefits that Benefit You

Competitive salary and 401k with employer match.

Discretionary paid time off.

Paid parental leave for all.

Medical, Dental, Vision plans.

Fitness Programs.

Emotional & Mental Wellness support.

Learning & Development programs.

And yes, we have snacks in our offices.

Equal Opportunity Employer
We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent – regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances – and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Axon will not respond to inquiries for other purposes.

Axon’s mission is to Protect Life and is committed to the well‑being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

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