Admin: Care Coordinator Associate
Multicultural Home Care, Worcester, MA, United States
MultiCultural Home Care, a Modivcare Personal Care Service, is looking for a Care Coordinator Associate. In this role, you’ll play a meaningful part in helping patients and their families navigate care services—making a real difference every day by ensuring care needs are met smoothly and with care.
Pay: $24.00/Hourly
Schedule: M-F 8:30AM-5:00PM
Office Address: 146 W Boylston Dr Suite 203, Worcester, MA 01606
Why You’ll Love Working With Us
Benefits
Medical, Dental & Vision Insurance
401(k) with a 6% match
Paid Time Off
Employee Assistance Program
Employee Discounts (retail, hotel, food, restaurants, car rental, and much more!)
Voluntary Term Life and AD&D Insurance
Legal Services Insurance
Short-Term and Long-Term Disability
Accident, Critical Illness & Hospital Indemnity Insurance
What You’ll Do
Receiving and processing referrals from hospitals, physicians, and other healthcare partners
Working closely with internal teams to determine eligibility and begin the intake process
Serving as a friendly, knowledgeable point of contact for patients, families, and healthcare professionals
Answering questions, addressing concerns, and guiding patients to the right services and resources
Scheduling appointments while balancing provider availability and patient preferences
Managing schedule changes, cancellations, and reschedules with care and attention
Sharing important patient information with the appropriate care team members
Maintaining accurate and organized patient records
Providing compassionate, empathetic support throughout the care coordination journey
What We’re Looking For
High school diploma or equivalent
1+ years of customer service experience required.
1+ years of home healthcare experience preferred.
English & Spanish speaker required
Our Mission
To provide access to the care that matters for those who need it most.
Our Values
Caring:
We care about what we do and who we do it for.
Collaborative:
We value the perspective and experience of all.
Dedicated:
We are committed to making a real world impact.
Purposeful:
We know our work has meaning.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
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Pay: $24.00/Hourly
Schedule: M-F 8:30AM-5:00PM
Office Address: 146 W Boylston Dr Suite 203, Worcester, MA 01606
Why You’ll Love Working With Us
Benefits
Medical, Dental & Vision Insurance
401(k) with a 6% match
Paid Time Off
Employee Assistance Program
Employee Discounts (retail, hotel, food, restaurants, car rental, and much more!)
Voluntary Term Life and AD&D Insurance
Legal Services Insurance
Short-Term and Long-Term Disability
Accident, Critical Illness & Hospital Indemnity Insurance
What You’ll Do
Receiving and processing referrals from hospitals, physicians, and other healthcare partners
Working closely with internal teams to determine eligibility and begin the intake process
Serving as a friendly, knowledgeable point of contact for patients, families, and healthcare professionals
Answering questions, addressing concerns, and guiding patients to the right services and resources
Scheduling appointments while balancing provider availability and patient preferences
Managing schedule changes, cancellations, and reschedules with care and attention
Sharing important patient information with the appropriate care team members
Maintaining accurate and organized patient records
Providing compassionate, empathetic support throughout the care coordination journey
What We’re Looking For
High school diploma or equivalent
1+ years of customer service experience required.
1+ years of home healthcare experience preferred.
English & Spanish speaker required
Our Mission
To provide access to the care that matters for those who need it most.
Our Values
Caring:
We care about what we do and who we do it for.
Collaborative:
We value the perspective and experience of all.
Dedicated:
We are committed to making a real world impact.
Purposeful:
We know our work has meaning.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
#J-18808-Ljbffr