IT Desktop Support Technician
Jobs via Dice, Lansing, MI, United States
Are you interested in gaining an opportunity with an organization that could prosper your IT career from a small amount of experience to wherever your IT career goals align? This opportunity would allow someone to transfer an internship or an IT degree into a lifelong career in IT. This opportunity is also suitable for any level of an IT support individual.
One of TEKsystems clients is looking for multiple qualified candidates to support their IT department's Desktop Support team. This is a great opportunity for someone to get their foot in the door with a local enterprise company and grow their skills within IT Support, with the potential to advance their careers within IT.
Responsibilities
Diagnose and resolve software and hardware incidents, including operating systems (Windows and Mac) and across a range of software applications.
Swap out laptops/desktops and deploy Windows 10/11.
Re‑image Windows 11 onto machines from Windows 10.
Assist all users with any logged IT‑related incident when called upon.
Take ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible; escalating incidents to other support teams where necessary.
Accurately record, update, and document requests using the IT service desk system.
Install and configure new IT equipment.
Resolve incidents, upgrade different types of software and hardware, and work with printers, copiers, and scanners.
Maintain a first‑class level of customer service, ensuring that all customers are treated efficiently and in an appropriate manner.
Please apply if you feel you are capable of completing any of these job duties.
We are looking to set up interviews as early as next week.
CompTIA Certifications are desirable for this role.
Medical, Dental, and Vision Benefits Offered from Day One.
Job Type & Location
This is a Contract to Hire position based out of Lansing, MI.
Pay And Benefits
The pay range for this position is $18.00 - $20.00/hr.
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long‑term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Lansing, MI.
Application Deadline
This position is anticipated to close on May 6, 2026.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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One of TEKsystems clients is looking for multiple qualified candidates to support their IT department's Desktop Support team. This is a great opportunity for someone to get their foot in the door with a local enterprise company and grow their skills within IT Support, with the potential to advance their careers within IT.
Responsibilities
Diagnose and resolve software and hardware incidents, including operating systems (Windows and Mac) and across a range of software applications.
Swap out laptops/desktops and deploy Windows 10/11.
Re‑image Windows 11 onto machines from Windows 10.
Assist all users with any logged IT‑related incident when called upon.
Take ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible; escalating incidents to other support teams where necessary.
Accurately record, update, and document requests using the IT service desk system.
Install and configure new IT equipment.
Resolve incidents, upgrade different types of software and hardware, and work with printers, copiers, and scanners.
Maintain a first‑class level of customer service, ensuring that all customers are treated efficiently and in an appropriate manner.
Please apply if you feel you are capable of completing any of these job duties.
We are looking to set up interviews as early as next week.
CompTIA Certifications are desirable for this role.
Medical, Dental, and Vision Benefits Offered from Day One.
Job Type & Location
This is a Contract to Hire position based out of Lansing, MI.
Pay And Benefits
The pay range for this position is $18.00 - $20.00/hr.
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long‑term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Lansing, MI.
Application Deadline
This position is anticipated to close on May 6, 2026.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
#J-18808-Ljbffr