IT Desktop Support Technician / PC Technician
TEKsystems, Grand Haven, MI, United States
Overview
Are you interested in gaining an opportunity with an organization that could prosper your IT career from a small amount of experience to wherever your IT career goals align? This opportunity would allow someone to transfer an internship or an IT degree or an IT Certification into a lifelong career in IT. This opportunity is also suitable for any level of an IT support individual.
Responsibilities
To diagnose and resolve software and hardware incidents, including operating systems (Windows and Mac) and across a range of software applications
Swapping out laptops/desktops and deploying Windows 10 and Windows 11
Re-imaging Windows 11 onto machines from Windows 10
To assist all our users with any logged IT related incident when called upon
To take ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible; escalating incidents to other support teams where necessary
To accurately record, update and document requests using the IT service desk system
To install and configure new IT equipment
To resolve incidents and upgrade different types of software and hardware
To resolve incidents with printers, copiers, and scanners
To maintain a first-class level of customer service ensuring that all customers are treated efficiently and in an appropriate manner
Qualifications & Experience
Previous Helpdesk or Desktop Support or PC Technician experience is preferred
CompTIA Certifications are desirable for this role
Ability to work on-site in Grand Haven, MI on 1st shift
Job Details
This is a Contract to Hire position based out of Grand Haven, MI.
Pay range: $22.00/hr.
Benefits & Eligibility
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Grand Haven, MI.
Application Deadline
This position is anticipated to close on May 8, 2026.
Contact
Please send your updated resume and contact information to zkanouse@teksystems.com
#J-18808-Ljbffr
Are you interested in gaining an opportunity with an organization that could prosper your IT career from a small amount of experience to wherever your IT career goals align? This opportunity would allow someone to transfer an internship or an IT degree or an IT Certification into a lifelong career in IT. This opportunity is also suitable for any level of an IT support individual.
Responsibilities
To diagnose and resolve software and hardware incidents, including operating systems (Windows and Mac) and across a range of software applications
Swapping out laptops/desktops and deploying Windows 10 and Windows 11
Re-imaging Windows 11 onto machines from Windows 10
To assist all our users with any logged IT related incident when called upon
To take ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible; escalating incidents to other support teams where necessary
To accurately record, update and document requests using the IT service desk system
To install and configure new IT equipment
To resolve incidents and upgrade different types of software and hardware
To resolve incidents with printers, copiers, and scanners
To maintain a first-class level of customer service ensuring that all customers are treated efficiently and in an appropriate manner
Qualifications & Experience
Previous Helpdesk or Desktop Support or PC Technician experience is preferred
CompTIA Certifications are desirable for this role
Ability to work on-site in Grand Haven, MI on 1st shift
Job Details
This is a Contract to Hire position based out of Grand Haven, MI.
Pay range: $22.00/hr.
Benefits & Eligibility
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Grand Haven, MI.
Application Deadline
This position is anticipated to close on May 8, 2026.
Contact
Please send your updated resume and contact information to zkanouse@teksystems.com
#J-18808-Ljbffr