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PRN Customer Service Representative - Peds Primary - Travels Locations

Lee Health, Fort Myers, FL, United States


Location

LPG Pediatrics at Page Field – 4751 S Cleveland Ave, Fort Myers, FL 33907
Department

HOD HB Peds Primary – Page Field
Work Type

PRN (As Needed)
Shift Window

7:00 AM – 7:00 PM, 7 days per week
Pay Rate

$20.75 per hour
Summary

PRN Opportunity – Pediatrics Primary Care, Multiple Locations. Flexible, Fast‑Paced, Purpose‑Driven.
About This Role

No guaranteed hours or set schedule.
Scheduling based on clinic needs each week.
Shifts may vary in days, times, and locations.
Travel Requirement

This is a multi‑location PRN role. Candidates must be comfortable traveling to all the following pediatric locations as needed:
Golisano Pediatrics Cape Coral Hospital
Golisano Pediatrics Franklin Park
Golisano Pediatrics Harbor Blvd.
Golisano Pediatrics Lehigh Acres
Golisano Pediatrics Page Field
Golisano Pediatric Primary Care Bimini Square
Golisano Pediatrics Bayshore Road
Availability Expectations

Available for weekdays, evenings, and weekends.
Open and flexible availability.
Ready to support call‑outs, vacations, and busy clinic days.
Key Responsibilities

Welcome and assist pediatric patients and families.
Schedule appointments and manage front desk workflow.
Answer phones and respond to patient questions.
Perform check‑in/check‑out and verify insurance.
Assist with authorizations, referrals, and billing support.
Maintain accurate patient records in the EMR.
Support clinic teams in a fast‑paced, team‑based environment.
Why This PRN Role Stands Out

Consistent need for shifts due to high patient volume.
Flexible scheduling without full‑time commitment.
Exposure to multiple clinic settings and teams.
Meaningful work supporting children and families.
Great opportunity to build pediatric experience.
Ideal Candidate

Thrives in a fast‑paced, high‑volume environment.
Friendly, compassionate, and patient‑focused.
Comfortable working with children and families.
Highly flexible and dependable.
Willing and able to travel between locations.
Strong communication and organizational skills.
Prior medical office or customer service experience preferred.
Requirements

Education

High School Diploma or GED (Required)
Experience

Less than 1 year clerical/administrative experience (Required); Insurance or customer service experience preferred.
Certification

BLS (Basic Life Support) within 90 days of hire; may be required sooner depending on location.
Other

Strong communication and interpersonal skills; computer/EMR proficiency; basic math and insurance knowledge helpful.

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