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Dispatch Operations Assistant Freight Coordination

Optimal Dispatch Service LLC, Charlotte, NC, United States


Position Details
Full-Time | Dispatch Operations | Entry-Level Role

Position Overview
This Dispatch Operations Assistant role supports freight coordination and daily transportation activity through communication, record maintenance, shipment follow-up, and operational support. The opportunity is intended for individuals who want to step into dispatch-related work and contribute to the coordination of load activity while maintaining organized and accurate dispatch information.

Responsibilities

Assist with operational support for freight dispatch activities

Review and update shipment status information

Help maintain dispatch records, notes, and related documentation

Communicate updates regarding scheduling and load progress

Support load tracking and status follow-up

Document changes, delays, or issues affecting shipments

Contribute to the organization of dispatch workflow

Complete routine support tasks tied to transportation operations

Qualifications

Good communication and coordination skills

Strong attention to detail

Organized approach to task management

Basic computer and data entry ability

Professional work habits and reliability

Ability to work in a deadline‑aware environment

Interest in freight dispatching or logistics operations

Previous experience is not a requirement

Work Environment
The role is part of a transportation support setting where accurate updates, communication, and organization are necessary to maintain smooth freight activity. Individuals in this position should be comfortable supporting ongoing operations throughout the workday.

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