Emergency Response Customer Care Specialist

Concentrix in Charlotte, NC is seeking a full-time Customer Service Representative - Emergency Response to provide timely support during emergency situations. The representative will handle calls, resolve inquiries, and ensure customer satisfaction while collaborating to maintain service excellence. Ideal candidates have strong customer service skills, effective communication, and the ability to remain calm under pressure. Previous experience in customer service roles is preferred. This position offers an opportunity to work in a fast-paced environment and contribute to operational goals.
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