Graduate Assistant - Enrolled Student Services 2026-2027
The University of North Carolina at Greensboro, Greensboro, NC, United States
Graduate Assistant – Enrolled Student Services 2026-2027
Position Summary: The term Graduate Assistant is the umbrella term that encompasses all types of GA appointments. Graduate Assistants are employed by the University to teach, conduct research, or assist with administrative duties in departments and non-academic units. Every attempt is made to assign Graduate Assistants to positions that are directly related to the student's field of study or that provide the opportunity to develop transferable, professional skills. Graduate Assistantships are assigned in the department or unit and confirmed by the Graduate School.
Responsibilities
Manage the Enrolled Student Services email account and communicate with Faculty, Staff, and Students via email
Scan and file all doctoral paperwork after it has been processed; emails to students, committee chairs regarding approved items
Daily departmental paperwork uploads to Banner Document Management system
Manage address and name changes for graduating students each semester
Contribute to Commencement Ceremony by aiding with master's check‑in and line‑up
Assist with compiling information for Doctoral Hooding Ceremony program
Contribute to Doctoral Hooding Ceremony by aiding with check‑in, line‑up, and preparation for the event as needed
Degree audit preparation and management of audit distribution and return
Assist in managing plans of study for graduating students
Identify diplomas that are unable to be released directly to students and notify students
Manage the file purge project
File, copy, scan, and pull student folders as needed
Perform special projects as needed
Responsible for daily check‑ins with supervisor as well as clarifying any questions that come up during the workday
Must be able to work independently and with attention to data and privacy measures following proper training from supervisor
Maintain and update the Procedures Manual for the GA position
Communications
The Graduate Assistant is responsible for contacting faculty, departmental staff, and students when Doctoral plans of study and advisory committees are approved or revised. The GA communicates with the students regarding missing plans of study, commencement information, clearance for graduation, holds on diplomas, and answers general questions from students about a wide range of graduate policies and processes. Any mass emails from Enrolled Student Services are administered by the GA.
Compensation: This graduate assistantship will work either 10 or 20 hours per week for the Graduate School and are provided a workspace within the office. Graduate Assistants are provided a $10,000 (10 hours/week) or $20,000 (20 hours/week) stipend (August 1-April 30) with the opportunity to work during summer for additional stipend. Tuition support is provided as part of the assistantship.
Minimum Qualifications
Maintain academic good standing at all times (3.0).
Be enrolled full‑time, which is generally a minimum of 9 credits.
Make satisfactory progress toward your degree as defined by your academic program and the Graduate School.
Meet the requirements to be eligible for employment in the U.S.
Additional Minimum Qualifications
Attention to details and deadlines, effective time‑management, multi‑tasking, independent decision making, and strong organizational skills.
Professionalism, accuracy, and confidentiality are critical.
Knowledge of Microsoft Word, Access, Excel, and the ability to learn new computer programs as needed.
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Position Summary: The term Graduate Assistant is the umbrella term that encompasses all types of GA appointments. Graduate Assistants are employed by the University to teach, conduct research, or assist with administrative duties in departments and non-academic units. Every attempt is made to assign Graduate Assistants to positions that are directly related to the student's field of study or that provide the opportunity to develop transferable, professional skills. Graduate Assistantships are assigned in the department or unit and confirmed by the Graduate School.
Responsibilities
Manage the Enrolled Student Services email account and communicate with Faculty, Staff, and Students via email
Scan and file all doctoral paperwork after it has been processed; emails to students, committee chairs regarding approved items
Daily departmental paperwork uploads to Banner Document Management system
Manage address and name changes for graduating students each semester
Contribute to Commencement Ceremony by aiding with master's check‑in and line‑up
Assist with compiling information for Doctoral Hooding Ceremony program
Contribute to Doctoral Hooding Ceremony by aiding with check‑in, line‑up, and preparation for the event as needed
Degree audit preparation and management of audit distribution and return
Assist in managing plans of study for graduating students
Identify diplomas that are unable to be released directly to students and notify students
Manage the file purge project
File, copy, scan, and pull student folders as needed
Perform special projects as needed
Responsible for daily check‑ins with supervisor as well as clarifying any questions that come up during the workday
Must be able to work independently and with attention to data and privacy measures following proper training from supervisor
Maintain and update the Procedures Manual for the GA position
Communications
The Graduate Assistant is responsible for contacting faculty, departmental staff, and students when Doctoral plans of study and advisory committees are approved or revised. The GA communicates with the students regarding missing plans of study, commencement information, clearance for graduation, holds on diplomas, and answers general questions from students about a wide range of graduate policies and processes. Any mass emails from Enrolled Student Services are administered by the GA.
Compensation: This graduate assistantship will work either 10 or 20 hours per week for the Graduate School and are provided a workspace within the office. Graduate Assistants are provided a $10,000 (10 hours/week) or $20,000 (20 hours/week) stipend (August 1-April 30) with the opportunity to work during summer for additional stipend. Tuition support is provided as part of the assistantship.
Minimum Qualifications
Maintain academic good standing at all times (3.0).
Be enrolled full‑time, which is generally a minimum of 9 credits.
Make satisfactory progress toward your degree as defined by your academic program and the Graduate School.
Meet the requirements to be eligible for employment in the U.S.
Additional Minimum Qualifications
Attention to details and deadlines, effective time‑management, multi‑tasking, independent decision making, and strong organizational skills.
Professionalism, accuracy, and confidentiality are critical.
Knowledge of Microsoft Word, Access, Excel, and the ability to learn new computer programs as needed.
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