Graduate Assistant - Enrolled Student Services 2026-2027
Inside Higher Ed, Greensboro, NC, United States
Position Title : Graduate Assistant - Enrolled Student Services 2026-2027
Requisition Number : GA00893
Position Eclass : GF - Graduate Flat Pay
Position Summary : The term Graduate Assistant is the umbrella term that encompasses all types of GA appointments. Graduate Assistants are employed by the University to teach, conduct research, or assist with administrative duties in departments and non‑academic units. Every attempt is made to assign Graduate Assistants to positions that are directly related to the student’s field of study or that provide the opportunity to develop transferable, professional skills. Graduate Assistantships are assigned in the department or unit and confirmed by the Graduate School.
Additional Details : The Enrolled Student Services division of The Graduate School manages students who are enrolled in a graduate program from the time of their enrollment through graduation (and sometimes even beyond).
Responsibilities
Manage the Enrolled Student Services email account and communicate with Faculty, Staff, and Students via email.
Scan and file all doctoral paperwork after it has been processed; send emails to students and committee chairs regarding approved items.
Upload daily departmental paperwork to the Banner Document Management system.
Manage address and name changes for graduating students each semester.
Contribute to Commencement Ceremony by aiding with master’s check‑in and line‑up.
Assist with compiling information for Doctoral Hooding Ceremony program.
Contribute to Doctoral Hooding Ceremony by aiding with check‑in, line‑up, and preparation for the event as needed.
Prepare and manage audit distribution and return for Degree Audits.
Assist in managing plans of study for graduating students.
Identify diplomas that are unable to be released directly to students and notify students.
Manage the file purge project.
File, copy, scan, and pull student folders as needed.
Perform special projects as needed.
Maintain daily check‑ins with supervisor and clarify any questions that arise during the workday.
Work independently and pay attention to data and privacy measures following proper training from supervisor.
Maintain and update the Procedures Manual for the GA position.
Communications : The Graduate Assistant is responsible for contacting faculty, departmental staff, and students when Doctoral plans of study and advisory committees are approved or revised. The GA communicates with the students regarding missing plans of study, commencement information, clearance for graduation, holds on diplomas, and answers general questions from students about a wide range of graduate policies and processes. Any mass emails from Enrolled Student Services are administered by the GA.
The graduate assistantship will work either 10 or 20 hours per week for the Graduate School and is provided a workspace within the office. Graduate Assistants receive a $10,000 stipend (10 hours/week) or $20,000 stipend (20 hours/week) for the period August 1–April 30, with the opportunity to work during summer for an additional stipend. Tuition support is provided as part of the assistantship.
Minimum Qualifications
Maintain academic good standing at all times (3.0 GPA).
Be enrolled full‑time, which is generally a minimum of 9 credits.
Make satisfactory progress toward your degree as defined by your academic program and the Graduate School.
Meet the requirements to be eligible for employment in the U.S.
Additional Minimum Qualifications : The successful candidate will possess the skills to assist in the management of the students enrolled in a graduate program. These skills include attention to details and deadlines, effective time‑management, multi‑tasking, independent decision‑making and strong organizational skills. The candidate will work with minimal supervision and be able to oversee duties associated with semester deadlines. Professionalism, accuracy and confidentiality are critical. Knowledge of Microsoft Word, Access, Excel, as well as the ability to learn new computer programs as needed.
Special Instructions to Applicants
Please do NOT contact the Graduate School directly regarding this position. If you are selected for an interview, the Graduate School will reach out to you via the information provided in the application.
Number Of Months Per Year : 9
Org #-Department : Graduate School - 11401
Posting Begin Date : 03/11/2024
Open Until Filled : Yes
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Requisition Number : GA00893
Position Eclass : GF - Graduate Flat Pay
Position Summary : The term Graduate Assistant is the umbrella term that encompasses all types of GA appointments. Graduate Assistants are employed by the University to teach, conduct research, or assist with administrative duties in departments and non‑academic units. Every attempt is made to assign Graduate Assistants to positions that are directly related to the student’s field of study or that provide the opportunity to develop transferable, professional skills. Graduate Assistantships are assigned in the department or unit and confirmed by the Graduate School.
Additional Details : The Enrolled Student Services division of The Graduate School manages students who are enrolled in a graduate program from the time of their enrollment through graduation (and sometimes even beyond).
Responsibilities
Manage the Enrolled Student Services email account and communicate with Faculty, Staff, and Students via email.
Scan and file all doctoral paperwork after it has been processed; send emails to students and committee chairs regarding approved items.
Upload daily departmental paperwork to the Banner Document Management system.
Manage address and name changes for graduating students each semester.
Contribute to Commencement Ceremony by aiding with master’s check‑in and line‑up.
Assist with compiling information for Doctoral Hooding Ceremony program.
Contribute to Doctoral Hooding Ceremony by aiding with check‑in, line‑up, and preparation for the event as needed.
Prepare and manage audit distribution and return for Degree Audits.
Assist in managing plans of study for graduating students.
Identify diplomas that are unable to be released directly to students and notify students.
Manage the file purge project.
File, copy, scan, and pull student folders as needed.
Perform special projects as needed.
Maintain daily check‑ins with supervisor and clarify any questions that arise during the workday.
Work independently and pay attention to data and privacy measures following proper training from supervisor.
Maintain and update the Procedures Manual for the GA position.
Communications : The Graduate Assistant is responsible for contacting faculty, departmental staff, and students when Doctoral plans of study and advisory committees are approved or revised. The GA communicates with the students regarding missing plans of study, commencement information, clearance for graduation, holds on diplomas, and answers general questions from students about a wide range of graduate policies and processes. Any mass emails from Enrolled Student Services are administered by the GA.
The graduate assistantship will work either 10 or 20 hours per week for the Graduate School and is provided a workspace within the office. Graduate Assistants receive a $10,000 stipend (10 hours/week) or $20,000 stipend (20 hours/week) for the period August 1–April 30, with the opportunity to work during summer for an additional stipend. Tuition support is provided as part of the assistantship.
Minimum Qualifications
Maintain academic good standing at all times (3.0 GPA).
Be enrolled full‑time, which is generally a minimum of 9 credits.
Make satisfactory progress toward your degree as defined by your academic program and the Graduate School.
Meet the requirements to be eligible for employment in the U.S.
Additional Minimum Qualifications : The successful candidate will possess the skills to assist in the management of the students enrolled in a graduate program. These skills include attention to details and deadlines, effective time‑management, multi‑tasking, independent decision‑making and strong organizational skills. The candidate will work with minimal supervision and be able to oversee duties associated with semester deadlines. Professionalism, accuracy and confidentiality are critical. Knowledge of Microsoft Word, Access, Excel, as well as the ability to learn new computer programs as needed.
Special Instructions to Applicants
Please do NOT contact the Graduate School directly regarding this position. If you are selected for an interview, the Graduate School will reach out to you via the information provided in the application.
Number Of Months Per Year : 9
Org #-Department : Graduate School - 11401
Posting Begin Date : 03/11/2024
Open Until Filled : Yes
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