Customer Service Representative (Licensure) - Healing Arts
State of Missouri, Jefferson City, MO, United States
Customer Service Representative
Division of Professional Registration, Missouri Board of Registration for the Healing Arts
Posting Closes 05/0/2026
Base Salary:
$39,227 (base pay; year‑of‑service differential may apply)
Job Location:
3605 Missouri Boulevard, Jefferson City, MO 65109
The Missouri State Board of Registration for the Healing Arts promotes a positive and supportive work environment. Your role will involve interacting with colleagues in a fast‑pace, paperless setting.
Responsibilities
Review applications for licensure, determine authenticity of documents, and ensure statutory requirements are satisfied.
Correspond with applicants regarding errors and solutions.
Enter information from the application into the licensure system.
Prepare applications and supporting documentation for management and board review.
Respond to written and verbal inquiries regarding requirements for licensure, fees, license status, and the laws, rules and regulations pertaining to the board.
Review national licensing database to check for complaints and disciplinary actions.
Maintain a filing system and prepare records for digital imaging.
Qualifications
Two or more years of experience in reviewing and processing official documents such as claims, applications or legal documentation; or one or more years of experience as an Associate Customer Service Representative.
Earned credit hours from an accredited college or university in business or public administration may substitute on a year‑for‑year basis for the required experience.
Knowledge of computer applications such as Windows 10, Adobe Acrobat Pro, Microsoft Word, Outlook, and Excel.
The State of Missouri offers a defined pension plan, generous leave and holiday time, and health insurance coverage. The State of Missouri is an equal‑opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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Division of Professional Registration, Missouri Board of Registration for the Healing Arts
Posting Closes 05/0/2026
Base Salary:
$39,227 (base pay; year‑of‑service differential may apply)
Job Location:
3605 Missouri Boulevard, Jefferson City, MO 65109
The Missouri State Board of Registration for the Healing Arts promotes a positive and supportive work environment. Your role will involve interacting with colleagues in a fast‑pace, paperless setting.
Responsibilities
Review applications for licensure, determine authenticity of documents, and ensure statutory requirements are satisfied.
Correspond with applicants regarding errors and solutions.
Enter information from the application into the licensure system.
Prepare applications and supporting documentation for management and board review.
Respond to written and verbal inquiries regarding requirements for licensure, fees, license status, and the laws, rules and regulations pertaining to the board.
Review national licensing database to check for complaints and disciplinary actions.
Maintain a filing system and prepare records for digital imaging.
Qualifications
Two or more years of experience in reviewing and processing official documents such as claims, applications or legal documentation; or one or more years of experience as an Associate Customer Service Representative.
Earned credit hours from an accredited college or university in business or public administration may substitute on a year‑for‑year basis for the required experience.
Knowledge of computer applications such as Windows 10, Adobe Acrobat Pro, Microsoft Word, Outlook, and Excel.
The State of Missouri offers a defined pension plan, generous leave and holiday time, and health insurance coverage. The State of Missouri is an equal‑opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
#J-18808-Ljbffr