Underwriting Support Specialist
Markel, Red Bank, NJ, United States
What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem‑solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs.
Job Responsibilities
Assist with Insurance Renewals: Gather, review, and update client information required for policy renewals; prepare renewal documentation and ensure all submissions are accurate and complete prior to underwriter review.
Process Endorsements: Facilitate the processing of policy changes, including additions, modifications, or deletions, updating relevant records and communicating changes to clients and internal teams.
Quality Control: Review completed endorsements and renewals for accuracy, ensuring compliance with company policies and guidelines.
Serve as point of contact for agents/brokers by gathering information on behalf of the underwriters, answering questions, resolving low‑complexity issues, and facilitating overall servicing of accounts and processing business transactions not requiring review/signoff by an underwriter.
Monitor and process incoming work within Policy Support resource mailboxes and other assigned workflows.
Send market block notifications to producers following outlined protocols.
Routinely communicate with team members, agents/brokers, and other key business partners to research and gather necessary information to review, analyze, and complete transactions.
Utilize and adhere to internal guidelines, procedures, and service standards to ensure that all assigned work/transactions are processed in a timely and accurate manner and meet compliance standards.
Participate in special projects and other duties as assigned to ensure efficient operation of the team, customer needs are met, and business results are achieved.
Education
High school diploma required; Bachelor’s degree preferred.
Experience and Skill Sets
Excellent oral and written communication and organizational skills.
1–2 years of relevant experience in underwriting support preferred.
Ability to multi‑task in a fast‑paced environment.
Ability to work independently and within a team.
Ability to follow process and attention to detail.
Willingness to work toward insurance designation (AINS).
Intermediate proficiency in Microsoft Office, especially Word and Excel.
Benefits
Competitive benefit programs covering health, dental, vision, optional life, disability, and AD&D insurance.
401(k) with employer match contributions, Employee Stock Purchase Plan, PTO, corporate holidays, floating holidays, and parental leave.
Hybrid working schedule: 3 days in the office and 2 days remote.
Compensation
The base salary offered for the successful candidate will be based on compensable factors such as job‑relevant education, experience, training, licensure, and demonstrated competencies. The national average salary range for the Underwriting Support Specialist position is $21.78 – $29.95 per hour with a 5% incentive.
Employment Requirements
US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.
Equal Opportunity Employer Statement
Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic, including race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status; civil union status; domestic partnership status; familial status; military or veteran status; personal appearance, height, or weight; political affiliation; and any other classification protected by applicable law.
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Job Responsibilities
Assist with Insurance Renewals: Gather, review, and update client information required for policy renewals; prepare renewal documentation and ensure all submissions are accurate and complete prior to underwriter review.
Process Endorsements: Facilitate the processing of policy changes, including additions, modifications, or deletions, updating relevant records and communicating changes to clients and internal teams.
Quality Control: Review completed endorsements and renewals for accuracy, ensuring compliance with company policies and guidelines.
Serve as point of contact for agents/brokers by gathering information on behalf of the underwriters, answering questions, resolving low‑complexity issues, and facilitating overall servicing of accounts and processing business transactions not requiring review/signoff by an underwriter.
Monitor and process incoming work within Policy Support resource mailboxes and other assigned workflows.
Send market block notifications to producers following outlined protocols.
Routinely communicate with team members, agents/brokers, and other key business partners to research and gather necessary information to review, analyze, and complete transactions.
Utilize and adhere to internal guidelines, procedures, and service standards to ensure that all assigned work/transactions are processed in a timely and accurate manner and meet compliance standards.
Participate in special projects and other duties as assigned to ensure efficient operation of the team, customer needs are met, and business results are achieved.
Education
High school diploma required; Bachelor’s degree preferred.
Experience and Skill Sets
Excellent oral and written communication and organizational skills.
1–2 years of relevant experience in underwriting support preferred.
Ability to multi‑task in a fast‑paced environment.
Ability to work independently and within a team.
Ability to follow process and attention to detail.
Willingness to work toward insurance designation (AINS).
Intermediate proficiency in Microsoft Office, especially Word and Excel.
Benefits
Competitive benefit programs covering health, dental, vision, optional life, disability, and AD&D insurance.
401(k) with employer match contributions, Employee Stock Purchase Plan, PTO, corporate holidays, floating holidays, and parental leave.
Hybrid working schedule: 3 days in the office and 2 days remote.
Compensation
The base salary offered for the successful candidate will be based on compensable factors such as job‑relevant education, experience, training, licensure, and demonstrated competencies. The national average salary range for the Underwriting Support Specialist position is $21.78 – $29.95 per hour with a 5% incentive.
Employment Requirements
US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.
Equal Opportunity Employer Statement
Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic, including race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status; civil union status; domestic partnership status; familial status; military or veteran status; personal appearance, height, or weight; political affiliation; and any other classification protected by applicable law.
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