Front Desk Scheduling Assistant

Sunshine Physical Therapy Clinic is seeking a full-time receptionist for a well‑established, nonprofit outpatient therapy clinic. This role is the first point of contact for patients and families arriving at the clinic, so the ideal candidate should be professional and personable with excellent customer service skills, able to handle stressful situations in a fast‑paced environment with grace.

Job Details
Organization: Sunshine Physical Therapy Clinic, Inc.

Location: Vero Beach, FL

Job Type: Full‑time (40 hours/week), non-exempt

Compensation: $16/hour with opportunity for advancement

Reports to: Office Coordinator

Core Values: Integrity, compassion, teamwork, professionalism, respect

Key Responsibilities

Schedule and confirm patient evaluation appointments

Conduct client intake, including collecting and entering demographic and insurance information

Verify benefits

Direct authorization requests to insurance department

Manage waitlist and fill cancellations

Assist with monthly productivity reports

Assist with front desk duties as needed, including answering phones and checking in patients

Assist with opening and closing of the clinic

Requirements

High school diploma; AA degree preferred

Minimum 1 year employment as a medical receptionist, high‑volume customer service professional, or equivalent experience

Proficient computer skills with ability to learn new platforms quickly

Strong multi‑tasking skills

Professional, friendly, and dependable

Excellent communication skills

Open to learning and collaborating with team members

Bilingual; Spanish‑speaking strongly preferred

Benefits

Dental insurance

Health insurance

Vision insurance

Paid time off (PTO)

Paid holidays

401(k)

Simple IRA

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