Program Manager, Operations & Events

**Job Description*** Note: Applications will be reviewed beginning May 4th, 2026.**The University Honors Program, a unit of Undergraduate Academic Affairs, has an outstanding opportunity for a Program Manager, Operations and Events, to join our team.**Undergraduate Academic Affairs (UAA) shapes, advances and stewards a world-class undergraduate academic experience for students at the University of Washington. Staff, faculty and students in UAA deepen and enrich the learning experience for all undergraduates, recognizing and supporting the unique learning path of each individual student and the commitment of each academic program to excellence in learning and teaching.An instructional and academic support unit housed in Undergraduate Academic Affairs, the University Honors Program comprises two academic pathways leading to one of three diploma distinctions for UW Seattle students — Interdisciplinary Honors, Departmental Honors, and College Honors (for students who complete both Interdisciplinary and Departmental Honors requirements). Interdisciplinary Honors contributes an annually curated curriculum of unique and innovative courses to undergraduate general education at the University of Washington, while more than 100 Departmental Honors offerings in academic units across the UW Seattle campus provide students with opportunities for close faculty mentorship, research, and other forms of deep disciplinary exploration within their major. The Honors Program serves 1400+ UW Seattle undergraduates actively enrolled in one or both pathways.As an integral member of the University Honors Program team, the Program Manager, Operations and Events, will join a staff community that models program values of deep curiosity about the world and the interdependence of all branches of knowledge; engagement with the complexities of difference and diversity; and pursuit of a life of continuous learning and personal growth.The Program Manager, Operations and Events, is responsible for the oversight and management of program operations, events production, and program communications, manages Honors hiring processes and provides executive support to the Honors Program Director and Assistant Directors. They direct the Honors Program’s office operations and administrative coordination and planning, oversee business processes that include purchasing and budget tracking and supervise student employees. The position directs production of the Honors Program’s annual slate of events and is the lead for external communications. The position ensures program compliance with UAA, university and state policies. They provide executive-level assistance to the Director and Assistant Directors, including liaising with key program stakeholders, including university leaders, donors, parents and alumni. They support admissions and scholarship process logistics.Under the supervision of the Honors Program Assistant Director/Director of Strategy and Operations, this position will have the following responsibilities: **PROGRAM OPERATIONS MANAGEMENT**Manage the daily operations and logistics for the University Honors Program, including managing program spaces in Mary Gates Hall 211 (the Honors Program Suite) and 206 (the Honors Program Multipurpose Room):* Design, implement, and manage program operations policies and processes and create training and operations policy resources.* Create and implement processes and process calendars to improve program operations and services.* Create office reception staffing coverage strategies and calendars.* Liaise with Mary Gates Hall building coordinators, UAA IT, UW Facilities Services, Emergency Management Office and outside vendors.* Manage and maintain program rooms and spaces for internal and external users, including overseeing CAAMS access.Manage purchasing for the Honors Program, ensuring fiscal responsibility and compliance with University rules, including:* Manage annual Honors operations budgets, including creating procurement memos and purchasing/expenditure tracking documents, and lead purchasing with a university pro-card, as well as monitor staff purchasing and reimbursement requests.* Advise and assist the Assistant Director/Director of Strategy & Operations on operations budgets strategic planning.* Manage purchasing records and work with UAA Shared Environment staff to ensure procedure and policy compliance.* Analyze annual purchasing patterns to make recommendations for budget and purchasing planning for each fiscal year and beyond.Lead Honors communications and marketing outreach strategies:* Direct Honors’ overall communication strategy, including creating a long-term strategic plan for Honors Program communications. This multi-year plan incorporates annual and quarterly communication efforts and is revised annually.* Produce and distribute Honors’ digital and print publications to support overall communications, fundraising objectives and other special initiatives.* Manage design and production of promotional materials, ensuring alignment with UW brand guidelines.* Represent UW Honors to UAA communications staff and external contractors.* Train and provide guidance to Honors staff on university communication systems.* Assess and report on communication, promotional materials, and engagement effectiveness by analyzing click and response rates, engagement and responses to individual events and messages, application numbers, and programming materials uptake.* Manage contracting with external communications specialists (writers, photographers, graphic designers, videographers, editors, etc.).* Oversee the Honors Program website and generate annual and long-term plans to review and update. Collaborate with the Honors web computing specialist to ensure the accessibility and accuracy of all program-related digital content. Analyze website traffic and engagement patterns to determine content and design effectiveness.Manage additional operations needs:* Schedule and organize committee and staff meetings, including meeting logistics, agenda development, communications, facilitation, and information management.* Administer, maintain, and retain administrative, student, financial, and electronic database records to ensure compliance with federal, state, and University policies and procedures, maintaining a high level of confidentiality and discretion.* Support first-year and second-year admissions logistics and scholarship application evaluation and awarding logistics.* Serve as the Honors Program Records Coordinator liaison to UW’s Records Management Services to ensure compliance with state and federal laws governing records, information, and data management.**EVENT PRODUCTION**Direct the planning and production of events to align with the Honors Program’s strategic goals:* Develop a long-term strategic plan for Honors Program events. This multi-year plan incorporates annual and quarterly events and is revised annually.* Executes all program events, from design and promotion to production and analysis. This includes internal and external events, including major public-facing events with program partners and stakeholders.* Analyzes data for all events and uses that data to improve future event implementation. This includes creating and deploying surveys to collect event metrics; collecting and analyzing RSVP, attendance, and volunteer data from individual events; and comparing year-over-year data.* Produce Honors’ signature public event, the annual Global Challenges| Interdisciplinary Thinking lecture, requiring long-term planning to identify topics, recruit faculty and community expert speakers, secure and prepare the venue, prepare staff and speakers, all in coordination with linked Honors Advancement events and strategies.* Oversee Honors events budgets, lead events purchasing and budget tracking.* Coordinate with university and community partners on event production.* Maintain internal
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