Senior End-User Support Analyst: Desktop, Mac & AV

The Phoenix Group in Austin, Texas is seeking an End User Support Analyst to provide comprehensive desktop and device support. This role focuses on troubleshooting hardware and software issues while ensuring high-quality technical assistance for attorneys and staff. The ideal candidate will have at least 5 years of experience supporting both PC and Mac environments, a strong understanding of networking, and extensive knowledge of Windows OS. This position is pivotal in maintaining the technological efficiency of a high-profile legal organization.
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