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Billing Specialist

The Phoenix Group, Seattle, WA, United States


This position involves managing end-to-end client billing processes, including setup, invoice generation, and collections, while collaborating with attorneys and staff to optimize workflows. The Client Accounting Specialist plays a critical role in maintaining accurate financial records, resolving billing issues, and identifying process improvements within a dynamic, deadline-driven environment.

Key Responsibilities

Manage client and matter setup, including rates, discounts, invoice formats, and deferrals, ensuring adherence to engagement terms and billing policies

Prepare, review, and distribute prebills; coordinate with attorneys and staff to meet monthly billing deadlines

Generate, review, and audit client invoices, making necessary adjustments for accuracy and compliance with billing standards

Monitor work-in-progress (WIP) and accounts receivable (AR), follow up on outstanding balances, and resolve billing disputes efficiently

Collaborate with attorneys, staff, and clients on new matters, billing arrangements, and resolving billing issues or discrepancies

Utilize financial systems such as Aderant, ARCS, and EIS, along with reporting tools, to support billing, collections, and financial analysis

Develop and implement collection strategies, including negotiating payment plans, processing write-offs, and obtaining necessary approvals

Maintain detailed client records and correspondence related to billing and collections activities

Identify opportunities for process improvements to enhance operational efficiency and client satisfaction

Support attorneys, staff, and clients with billing inquiries, collections, and related financial support

Core Qualifications & Requirements

Proven experience managing full-cycle billing, collections, and revenue processes in a professional services or legal environment (minimum 2-4+ years)

Strong attention to detail, accuracy, and organizational skills

Excellent analytical, problem-solving, and decision-making abilities

Effective written and verbal communication skills across all organizational levels

Ability to prioritize multiple deadlines in a fast-paced setting

Proficiency in Microsoft Office Suite (Excel, Word, Outlook)

Experience with billing systems such as Aderant, ARCS, or EIS, including handling complex billing arrangements and LEDES files

Core Technical Skills

Legal billing systems: Aderant/Elite 3E, ARCS, EIS, LEDES, E-billing platforms

Financial reporting and analysis tools

Microsoft Office (Excel, Word, Outlook)

Billing workflows, accounts receivable management, collections, WIP tracking

The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.

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