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Application Technical Specialist I 169044

A-Line Staffing Solutions, Smithfield, RI, United States


Job Description
A-Line Staffing is now hiring

Application Technical Specialist I

in

Smithfield, RI .

If you are interested in this

Application Technical Specialist I

position, please apply to this posting.

Application Technical Specialist I Compensation

$17.00 per hour

Benefits are available to full-time employees after

90 days

of employment

401(k) with company match is available after

1 year

of service (on eligibility dates)

Application Technical Specialist I Highlights

Contract

assignment with potential to hire permanently based upon attendance, performance, and business needs

On-site

role in

Smithfield, RI

40 hours/week ,

8-hour shifts (Mon–Fri)

— shift times may fluctuate based on project needs (evening
ight work and different time zones)

Paid training onsite 5 days/week

; training shifts will fall

between 8:00 AM–8:00 PM

Application Technical Specialist I Responsibilities

Provide

first-level technical support

and troubleshooting for field technicians/vendors during technology implementations and upgrades

Take inbound calls via a

call queue

and make outbound calls as needed (not a consumer/customer call center)

Update tracking applications, complete system validations, and document work clearly

Provide project updates via

email and Excel

when not actively handling calls

Support

multiple rollout projects simultaneously

and follow project implementation protocols

Application Technical Specialist I Requirements

High School Diploma or GED (required)

1+ year

of relevant work experience

Strong verbal and written communication (clear, accurate, tactful)

Basic troubleshooting and problem-solving skills

Attendance is mandatory for the first 90 days

Application Technical Specialist I Preferred Qualifications

Working knowledge of

Microsoft Outlook, Word, and Excel

Exposure to

IT hardware installations / technology implementations

(preferred, not required)

Ability to juggle multiple priorities/projects and adapt to schedule changes

If you think this

Application Technical Specialist I

position is a good fit for you, please apply to this posting!

JOB ID 169044

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