Administrator of Membership & Operations
DeMolay International, Kansas City, MO, United States
About the Role
The Administrator of Membership & Operations plays a pivotal role in overseeing the administrative functions and membership operations within the organization. This position is responsible for ensuring efficient management of membership databases, and supporting organizational goals through effective administrative leadership. The Manager will collaborate with various departments to streamline processes, and implement best practices.
Minimum Qualifications
Proficiency with technology in general and Microsoft Office Suite.
Strong organizational and multitasking abilities with attention to detail.
Excellent written and verbal communication skills.
Preferred Qualifications
Experience working in a nonprofit or association environment.
Familiarity with CRM systems.
Responsibilities
Manage and maintain the membership database, ensuring accuracy and confidentiality of member information.
Oversee daily administrative operations, including correspondence, scheduling, and record-keeping.
Ensure high productivity and professional development.
Serve as the primary point of contact for member inquiries and resolve issues promptly and professionally.
Ensure compliance with organizational policies and relevant regulations related to membership and administration.
Skills
The required skills are utilized daily to manage membership databases and ensure seamless administrative operations, which are critical for maintaining member satisfaction and organizational efficiency. Strong communication skills enable the Manager to effectively interact with members, staff, and external partners, fostering positive relationships and clear information flow. Organizational skills are essential for juggling multiple responsibilities. Leadership and project management skills support the development of team members and the successful execution of initiatives that align with the organization’s mission.
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The Administrator of Membership & Operations plays a pivotal role in overseeing the administrative functions and membership operations within the organization. This position is responsible for ensuring efficient management of membership databases, and supporting organizational goals through effective administrative leadership. The Manager will collaborate with various departments to streamline processes, and implement best practices.
Minimum Qualifications
Proficiency with technology in general and Microsoft Office Suite.
Strong organizational and multitasking abilities with attention to detail.
Excellent written and verbal communication skills.
Preferred Qualifications
Experience working in a nonprofit or association environment.
Familiarity with CRM systems.
Responsibilities
Manage and maintain the membership database, ensuring accuracy and confidentiality of member information.
Oversee daily administrative operations, including correspondence, scheduling, and record-keeping.
Ensure high productivity and professional development.
Serve as the primary point of contact for member inquiries and resolve issues promptly and professionally.
Ensure compliance with organizational policies and relevant regulations related to membership and administration.
Skills
The required skills are utilized daily to manage membership databases and ensure seamless administrative operations, which are critical for maintaining member satisfaction and organizational efficiency. Strong communication skills enable the Manager to effectively interact with members, staff, and external partners, fostering positive relationships and clear information flow. Organizational skills are essential for juggling multiple responsibilities. Leadership and project management skills support the development of team members and the successful execution of initiatives that align with the organization’s mission.
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