VoC & Customer Insights Analyst

A leading parts distribution company in New York seeks a Customer Insights Analyst to enhance their Voice of the Customer program. This role involves optimizing the CX platform, analyzing customer feedback, and translating insights into actionable business recommendations. The position requires expertise in platforms like Qualtrics, strong data storytelling skills, and the ability to manage multiple projects effectively. A comprehensive benefits package and a hybrid work schedule are offered.
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