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Service Desk Support

Elantis, Glendale, CA, United States


Overview

Seeking an entry-level Service Desk Support professional to assist with system setup and basic technical support. The role involves configuring devices, supporting Windows and Mac OS environments, and providing first-level troubleshooting to end users.
Responsibilities

Set up and configure laptops/desktops (Windows & Mac)
Provide basic technical support and troubleshooting
Assist users with system access, software, and hardware issues
Maintain documentation and track support requests
Qualifications

Basic knowledge of Windows and Mac OS
Strong communication and problem-solving skills
Willingness to learn and grow in IT support

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