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Bilingual Shipping and Receiving Clerk EngSpa

5TH HQ, West Palm Beach, FL, United States


We are seeking a highly organized and detail-oriented

Shipping and

Receiving

to support daily warehouse operations by managing driver check-in/out, documentation, and front desk activities within the receiving department.
This role serves as the

central point of coordination for inbound and outbound shipments , ensuring accurate documentation, efficient driver processing, and clear communication between drivers, warehouse staff, and leadership. Unlike a dispatcher role, this position is

focused on on-site operational flow, documentation accuracy, and front desk management , rather than route planning or scheduling transportation.
The ideal candidate is professional, proactive, and thrives in a fast-paced warehouse environment with high driver volume.
Key Responsibilities

Driver & Front Desk Operations

Serve as the first point of contact for all drivers arriving on-site
Manage driver check-in and check-out processes efficiently
Verify appointments and coordinate dock door assignments with warehouse staff
Maintain a professional and organized front desk environment
Documentation & Compliance

Collect, review, and verify Bills of Lading (BOLs) and shipping/receiving paperwork
Ensure all documents are complete, accurate, and properly signed prior to release
Maintain organized physical and digital filing systems for all records
Track discrepancies, missing paperwork, and delays, and elevate as needed
Warehouse Coordination

Act as a liaison between drivers and warehouse teams to support smooth loading/unloading operations
Communicate dock availability, delays, and workflow updates clearly and professionally
Confirm load readiness with warehouse personnel prior to driver release
Data Entry & Reporting

Accurately log all inbound and outbound shipments
Enter data into WMS, Excel, or internal systems
Support warehouse leadership with reporting and administrative tasks
Payment Processing

Collect and process lumper payments (cash, check, or electronic methods)
Issue receipts and maintain accurate transaction records
Qualifications

Bilingual (English/Spanish) required
2+ years of experience in warehouse operations, logistics support, or front desk coordination
Strong organizational and multitasking abilities in a high-volume environment
High attention to detail, especially with documentation and data entry
Basic computer skills (Excel, email, data entry systems)
Professional communication and interpersonal skills
Ability to work with urgency while maintaining accuracy
Comfortable enforcing processes and procedures with drivers in a respectful manner
Preferred Qualifications

Experience handling Bills of Lading (BOLs) and receiving/shipping documentation
Familiarity with Warehouse Management Systems (WMS)
Experience processing lumper services or driver-related payments
Compensation

$19 – $23 per hour (based on experience)
Schedule

Monday – Friday: 8:00 AM – 5:00 PM
Overtime required on Sundays as needed

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