Financial Counselor / Admitting FT
Northwest Texas Healthcare System, Amarillo, TX, United States
Job Title
Financial Counselor
Position Summary
The employee assumes responsibility and accountability of admission/registration processes; patient flow from pre‑registration through dismissal, and initial financial arrangements for accounts. This position supports an organizational culture for Service Excellence and practices the Service Excellence standards to all customer groups.
Responsibilities
Utilizes the appropriate skills in accepting responsibilities of assignments while exhibiting teamwork techniques and effective communication which contribute to the overall operation of the department. Understands, participates in, and contributes to quality improvement process for the Department and Institution.
Applies appropriate policies and procedures, as set forth by the Department of Business Systems for the purpose of assessing and communicating patient needs, from pre‑admission through dismissal, by obtaining demographic and financial information, with explanation and collection of payment obligations and completion of appropriate applications for financial assistance. Cross‑trains to other job duties as deemed appropriate by Supervisor/Director. Accept additional duties as assigned.
Assumes responsibility for position’s impact on the departmental budget as it relates to the overall functioning of the organization.
Benefits
Retention Bonus Program if offered.
Loan Forgiveness Program if offered.
Challenging and rewarding work environment
Competitive Compensation & Generous Paid Time Off
Excellent Medical, Dental, Vision and Prescription Drug Plans
401(K) with company match and discounted stock plan
SoFi Student Loan Refinancing Program
Career development opportunities within UHS and its 300+ Subsidiaries!
More information is available on our Benefits Guest Website: uhsguest.com
Qualifications
High School diploma or GED
Minimum one year job related experience recommended
Intense customer/people interaction experience preferred
Recommend moderate to intense concentration and attention to detail
Typing skills
Computer experience desirable
Physical and Sensory Requirements
Ability to read, write and converse in English.
Ability to communicate with staff, physicians, support agencies, patients, families, vendors and others.
Ability to remain calm and composed under stress.
Grasping, fine hand coordination, pushing and pulling, prolonged standing and/or sitting.
Ability to tolerate low noise levels for prolonged periods.
Ability to function when exposed to hazardous chemicals and/or biological materials.
Ability to respond to pages, telephones and other auditory stimulation.
Quantitative/mathematical ability (addition, subtraction, multiplication, division).
Ability to evaluate and interpret information and make independent decisions.
EEO Statement
All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.
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Financial Counselor
Position Summary
The employee assumes responsibility and accountability of admission/registration processes; patient flow from pre‑registration through dismissal, and initial financial arrangements for accounts. This position supports an organizational culture for Service Excellence and practices the Service Excellence standards to all customer groups.
Responsibilities
Utilizes the appropriate skills in accepting responsibilities of assignments while exhibiting teamwork techniques and effective communication which contribute to the overall operation of the department. Understands, participates in, and contributes to quality improvement process for the Department and Institution.
Applies appropriate policies and procedures, as set forth by the Department of Business Systems for the purpose of assessing and communicating patient needs, from pre‑admission through dismissal, by obtaining demographic and financial information, with explanation and collection of payment obligations and completion of appropriate applications for financial assistance. Cross‑trains to other job duties as deemed appropriate by Supervisor/Director. Accept additional duties as assigned.
Assumes responsibility for position’s impact on the departmental budget as it relates to the overall functioning of the organization.
Benefits
Retention Bonus Program if offered.
Loan Forgiveness Program if offered.
Challenging and rewarding work environment
Competitive Compensation & Generous Paid Time Off
Excellent Medical, Dental, Vision and Prescription Drug Plans
401(K) with company match and discounted stock plan
SoFi Student Loan Refinancing Program
Career development opportunities within UHS and its 300+ Subsidiaries!
More information is available on our Benefits Guest Website: uhsguest.com
Qualifications
High School diploma or GED
Minimum one year job related experience recommended
Intense customer/people interaction experience preferred
Recommend moderate to intense concentration and attention to detail
Typing skills
Computer experience desirable
Physical and Sensory Requirements
Ability to read, write and converse in English.
Ability to communicate with staff, physicians, support agencies, patients, families, vendors and others.
Ability to remain calm and composed under stress.
Grasping, fine hand coordination, pushing and pulling, prolonged standing and/or sitting.
Ability to tolerate low noise levels for prolonged periods.
Ability to function when exposed to hazardous chemicals and/or biological materials.
Ability to respond to pages, telephones and other auditory stimulation.
Quantitative/mathematical ability (addition, subtraction, multiplication, division).
Ability to evaluate and interpret information and make independent decisions.
EEO Statement
All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.
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