Front Office Assistant
IMA Medical Group, Kissimmee, FL, United States
We are excited to announce an opening for a Front Office Assistant. As a Front Office Assistant, you will be responsible for providing excellent customer service while welcoming patients to the clinic, answering patient calls, providing referral status, confirming insurance information, and maintaining the doctor’s and ancillary services schedules. This role is perfect for someone empathetic, charismatic, and professional.
Front Office Assistants also offer exceptional support to our doctors and other staff by assisting in all aspects of the medical office. Are you a natural leader with a welcoming demeanor and a desire to help others? Read on!
Key Responsibilities
Manage incoming and outgoing phone calls with a friendly and professional attitude.
Schedule appointments for Providers and ancillary services.
Maintain patient lobby clean and organized.
Greet patients and check them in or out.
Verify medical insurance and collect copayments and balances.
Record messages that are complete, meaningful, and logged with the correct spelling.
Provide referral status to patients and specialist offices.
Manage incoming and outgoing medical records.
Requirements
High School Diploma (GED) or Equivalent
Electronic Medical Records (EMR) Experience - 1 year (Athena - Preferred)
Required language: English & Spanish.
Effective interpersonal relationships and customer service skills
Good organizational and time management skills
Excellent Verbal and Written communication skills
Availability to work Monday through Friday between 8:30 a.m. to 5:30 p.m.
About IMA Medical Group
IMA Medical Group is a visionary and dynamic company focused on high-quality primary care services, with doctors and professionals dedicated to the health and well-being of the elderly. With multiple locations throughout Central Florida, we reiterate our commitment to providing quality medical care and an exceptional experience on each visit. That is the peace of mind and convenience that our patients deserve.
What We Offer
Health, Dental, and Vision Insurance
401(K) Retirement Plan
Short & Long-Term Disability
Employer-Paid Life Insurance
Accrued Paid Time Off, Floating Holidays, and Paid Major Holidays
Employee Assistance Program (EAP)
Equal Opportunity Employment
IMA Medical Group is an Equal Opportunity Employer (EOE) and we comply with all federal, state, and local anti-discrimination laws, regulations, and ordinances. IMA Medical Group participates in E-Verify, as required by the Florida Medicaid program. IMA Medical Group maintains a drug-free workplace in accordance with applicable Federal and State laws.
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Front Office Assistants also offer exceptional support to our doctors and other staff by assisting in all aspects of the medical office. Are you a natural leader with a welcoming demeanor and a desire to help others? Read on!
Key Responsibilities
Manage incoming and outgoing phone calls with a friendly and professional attitude.
Schedule appointments for Providers and ancillary services.
Maintain patient lobby clean and organized.
Greet patients and check them in or out.
Verify medical insurance and collect copayments and balances.
Record messages that are complete, meaningful, and logged with the correct spelling.
Provide referral status to patients and specialist offices.
Manage incoming and outgoing medical records.
Requirements
High School Diploma (GED) or Equivalent
Electronic Medical Records (EMR) Experience - 1 year (Athena - Preferred)
Required language: English & Spanish.
Effective interpersonal relationships and customer service skills
Good organizational and time management skills
Excellent Verbal and Written communication skills
Availability to work Monday through Friday between 8:30 a.m. to 5:30 p.m.
About IMA Medical Group
IMA Medical Group is a visionary and dynamic company focused on high-quality primary care services, with doctors and professionals dedicated to the health and well-being of the elderly. With multiple locations throughout Central Florida, we reiterate our commitment to providing quality medical care and an exceptional experience on each visit. That is the peace of mind and convenience that our patients deserve.
What We Offer
Health, Dental, and Vision Insurance
401(K) Retirement Plan
Short & Long-Term Disability
Employer-Paid Life Insurance
Accrued Paid Time Off, Floating Holidays, and Paid Major Holidays
Employee Assistance Program (EAP)
Equal Opportunity Employment
IMA Medical Group is an Equal Opportunity Employer (EOE) and we comply with all federal, state, and local anti-discrimination laws, regulations, and ordinances. IMA Medical Group participates in E-Verify, as required by the Florida Medicaid program. IMA Medical Group maintains a drug-free workplace in accordance with applicable Federal and State laws.
#J-18808-Ljbffr