Global Returns Customer Service Rep (Mon-Fri!)
TEKsystems, Phoenix, AZ, United States
Global Returns Customer Service Representative
Location: 100% Onsite - by Desert Ridge (51 & 101)
Schedule: 7am to 5:30pm or 9am to 5:30pm, Monday through Friday – 8 hour shift.
Job Description
The Global Support Team Representative will answer incoming tickets via email regarding the status of equipment return. They will create RMAs, return shipping labels, and close cases for all global customers (India and Brazil).
Required Qualifications
Excellent written communication skills
Strong customer service skills
Experience navigating multiple systems at a time
Experience creating RMAs and shipping and return labels is a plus
Job Type & Location
Contract to Hire position based out of Phoenix, AZ.
Pay and Benefits
Pay range: $19.00 - $19.00/hr.
Benefits may include:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long‑term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
Fully onsite position in Phoenix, AZ.
Application Deadline
The position is anticipated to close on May 8, 2026.
Equal Opportunity Employer
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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Location: 100% Onsite - by Desert Ridge (51 & 101)
Schedule: 7am to 5:30pm or 9am to 5:30pm, Monday through Friday – 8 hour shift.
Job Description
The Global Support Team Representative will answer incoming tickets via email regarding the status of equipment return. They will create RMAs, return shipping labels, and close cases for all global customers (India and Brazil).
Required Qualifications
Excellent written communication skills
Strong customer service skills
Experience navigating multiple systems at a time
Experience creating RMAs and shipping and return labels is a plus
Job Type & Location
Contract to Hire position based out of Phoenix, AZ.
Pay and Benefits
Pay range: $19.00 - $19.00/hr.
Benefits may include:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long‑term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
Fully onsite position in Phoenix, AZ.
Application Deadline
The position is anticipated to close on May 8, 2026.
Equal Opportunity Employer
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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