Senior Learning Design Professional
Humana, Frisco, TX, United States
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We are seeking a Senior Learning Design Professional who partners with Tech leaders, subject matter experts, and associates to address skilling gaps and advance workforce capability through effective, strategic, learner-centered solutions. This role designs and delivers scalable learning experiences that support skilling across the Tech organization. Leveraging a consulting approach, adult learning theory, and instructional design best practices, the Senior Learning Design Professional partners with stakeholders to support business objectives.
Key Responsibilities
Conduct needs analysis to identify learning needs and skilling gaps for learning audiences.
Independently design, develop, and deliver engaging, learner-centered experiences (e.g., ILT, VILT, eLearning courses, and skilling modules) that support skill development, knowledge acquisition, and performance improvement.
Collaborate with subject matter experts, instructional designers, and Tech teams to assess learning needs, conduct content reviews, and ensure alignment between learning solutions and business objectives.
Apply consultative skills and influence without direct authority to build solution-focused partnerships that deliver targeted learning for Tech associates, advancing technical and professional capabilities.
Measure learning solution effectiveness via various learning analytics (e.g., learner satisfaction, performance assessments, behavior change, observation) and align to business metrics and KPIs.
Configure course components and ensure course compatibility upload for learning management system.
Partner with Associate Director to develop, refine, and prioritize the skilling roadmap, aligning future skills training with Tech needs.
Partner with Associate Director to provide consulting on incoming learning requests for the Tech organization.
Influence departmental strategy, make decisions on moderately complex to complex issues, and perform work without direction.
Report progress upwardly and to all non-Executive stakeholders.
Provide LMS support as needed for the team and, as availability allows, the rest of the Tech org.
Required Qualifications
5+ years of experience designing and delivering end-to-end learning solutions that support skilling for technical audiences and/or advance strategic workforce development.
5+ years of experience in successful training design, development, and implementation using various learning methods (e.g., ILT, VILT, eLearning, job aids, just-in-time training, microlearning).
3+ years proven ability to measure the effectiveness of learning programs in relation to knowledge/skill acquisition, behavior change, and business results.
3+ years of experience designing and delivering learning programs in a corporate environment.
Proficient in creating and editing multimedia learning assets using industry-standard tools, including Adobe Creative Suite (After Effects, Animate, Audition, Captivate, Express, Illustrator, Photoshop) and eLearning development platforms such as Articulate 360 and Adobe Captivate.
Demonstrated ability to plan, execute, and manage learning projects effectively, including timelines, stakeholder communication, and risk mitigation.
Proven ability to communicate learning approaches, outcomes, and insights clearly and persuasively to stakeholders at all levels.
Experience managing courses in Cornerstone OnDemand or a similar LMS.
Highly organized with demonstrated ability to manage multiple projects, prioritize tasks effectively, and meet deadlines in a dynamic environment.
Strong knowledge of eLearning standards and Adult Learning Theory.
Demonstrated experience with instructional design models (e.g., ADDIE, SAM) and performance improvement approaches.
Detail-oriented with strong analytical skills to ensure accuracy, consistency, and effectiveness of all activities.
Ability to work independently, exercise sound judgment, and contribute to organizational strategy.
Preferred Qualifications
Experience using GenAI or GenAI-enabled tools (e.g., Copilot, Gemini, Synesthesia, Articulate) to inform learning design work and general work productivity.
Bachelor's degree in Instructional Design, Education, Learning Technology, Adult Education, or a similar field.
Familiarity with project management tools (e.g., Microsoft Planner, JIRA Align, MS Project or similar platforms) is a plus.
Certification in instructional design tools or methodologies (e.g., ATD, CPTD, Kirkpatrick).
Experience delivering learning solutions within IT/Tech environments or for Technology professionals.
Benefits
Humana, Inc. offers competitive benefits that support whole-person well-being. Associate benefits include medical, dental, and vision coverage, a 401(k) retirement savings plan, paid time off (including paid holidays and volunteer time off), paid parental and caregiver leave, short- and long-term disability, life insurance, and additional wellness programs.
Compensation
40 hours per week.
$71,100 - $97,800 per year.
This position is eligible for a bonus incentive plan based on company and/or individual performance.
Equal Opportunity Employer
Humana does not discriminate against any employee or applicant for employment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability, or protected veteran status. Humana employs affirmative action in compliance with Section 503 of the Rehabilitation Act and VEVRAA.
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We are seeking a Senior Learning Design Professional who partners with Tech leaders, subject matter experts, and associates to address skilling gaps and advance workforce capability through effective, strategic, learner-centered solutions. This role designs and delivers scalable learning experiences that support skilling across the Tech organization. Leveraging a consulting approach, adult learning theory, and instructional design best practices, the Senior Learning Design Professional partners with stakeholders to support business objectives.
Key Responsibilities
Conduct needs analysis to identify learning needs and skilling gaps for learning audiences.
Independently design, develop, and deliver engaging, learner-centered experiences (e.g., ILT, VILT, eLearning courses, and skilling modules) that support skill development, knowledge acquisition, and performance improvement.
Collaborate with subject matter experts, instructional designers, and Tech teams to assess learning needs, conduct content reviews, and ensure alignment between learning solutions and business objectives.
Apply consultative skills and influence without direct authority to build solution-focused partnerships that deliver targeted learning for Tech associates, advancing technical and professional capabilities.
Measure learning solution effectiveness via various learning analytics (e.g., learner satisfaction, performance assessments, behavior change, observation) and align to business metrics and KPIs.
Configure course components and ensure course compatibility upload for learning management system.
Partner with Associate Director to develop, refine, and prioritize the skilling roadmap, aligning future skills training with Tech needs.
Partner with Associate Director to provide consulting on incoming learning requests for the Tech organization.
Influence departmental strategy, make decisions on moderately complex to complex issues, and perform work without direction.
Report progress upwardly and to all non-Executive stakeholders.
Provide LMS support as needed for the team and, as availability allows, the rest of the Tech org.
Required Qualifications
5+ years of experience designing and delivering end-to-end learning solutions that support skilling for technical audiences and/or advance strategic workforce development.
5+ years of experience in successful training design, development, and implementation using various learning methods (e.g., ILT, VILT, eLearning, job aids, just-in-time training, microlearning).
3+ years proven ability to measure the effectiveness of learning programs in relation to knowledge/skill acquisition, behavior change, and business results.
3+ years of experience designing and delivering learning programs in a corporate environment.
Proficient in creating and editing multimedia learning assets using industry-standard tools, including Adobe Creative Suite (After Effects, Animate, Audition, Captivate, Express, Illustrator, Photoshop) and eLearning development platforms such as Articulate 360 and Adobe Captivate.
Demonstrated ability to plan, execute, and manage learning projects effectively, including timelines, stakeholder communication, and risk mitigation.
Proven ability to communicate learning approaches, outcomes, and insights clearly and persuasively to stakeholders at all levels.
Experience managing courses in Cornerstone OnDemand or a similar LMS.
Highly organized with demonstrated ability to manage multiple projects, prioritize tasks effectively, and meet deadlines in a dynamic environment.
Strong knowledge of eLearning standards and Adult Learning Theory.
Demonstrated experience with instructional design models (e.g., ADDIE, SAM) and performance improvement approaches.
Detail-oriented with strong analytical skills to ensure accuracy, consistency, and effectiveness of all activities.
Ability to work independently, exercise sound judgment, and contribute to organizational strategy.
Preferred Qualifications
Experience using GenAI or GenAI-enabled tools (e.g., Copilot, Gemini, Synesthesia, Articulate) to inform learning design work and general work productivity.
Bachelor's degree in Instructional Design, Education, Learning Technology, Adult Education, or a similar field.
Familiarity with project management tools (e.g., Microsoft Planner, JIRA Align, MS Project or similar platforms) is a plus.
Certification in instructional design tools or methodologies (e.g., ATD, CPTD, Kirkpatrick).
Experience delivering learning solutions within IT/Tech environments or for Technology professionals.
Benefits
Humana, Inc. offers competitive benefits that support whole-person well-being. Associate benefits include medical, dental, and vision coverage, a 401(k) retirement savings plan, paid time off (including paid holidays and volunteer time off), paid parental and caregiver leave, short- and long-term disability, life insurance, and additional wellness programs.
Compensation
40 hours per week.
$71,100 - $97,800 per year.
This position is eligible for a bonus incentive plan based on company and/or individual performance.
Equal Opportunity Employer
Humana does not discriminate against any employee or applicant for employment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability, or protected veteran status. Humana employs affirmative action in compliance with Section 503 of the Rehabilitation Act and VEVRAA.
#J-18808-Ljbffr