Patient Service Representative - OBGYN
Detroit Medical Center, Detroit, MI, United States
Overview
Fuel your passion for patient-centered care and elevate your medical career in our thriving physician office. Join our collaborative team, where every day brings new opportunities to make a meaningful impact on the well-being of our community.
At Tenet Physician Resources, we understand that our greatest asset is our dedicated team of professionals. That’s why we offer more than a job – we provide a comprehensive benefit package that prioritizes your health, professional development, and work‑life balance. The available plans and programs include:
Medical, dental, vision, and life insurance
401(k) retirement savings plan with employer match
Generous paid time off
Career development and continuing education opportunities
Health savings accounts, healthcare & dependent flexible spending accounts
Employee Assistance program, employee discount program
Voluntary benefits: pet insurance, legal insurance, accident and critical illness insurance, long‑term care, elder & childcare, auto & home insurance
Eligibility for benefits may vary by location and is determined by employment status.
Job Summary
A non‑exempt medical office position responsible for front‑office processes in the physician practice.
500 Sign on Bonus.
Responsibilities
Adheres to and supports the mission, purpose, philosophy, objectives, policies, and procedures of Tenet Physician Resources.
Adheres to the Tenet HIPAA Compliance Plan and the Privacy Standards Confidentiality Agreement.
Demonstrates support for the Tenet Corporate Compliance Program by being knowledgeable of compliance responsibilities as expressed in the Code of Conduct; adhering to federal and state laws, rules, regulations, and corporate policies that affect this job; and reporting compliance issues or concerns in a timely and appropriate manner.
Greet patients entering the physician practice.
Answer office phones, make appointments, confirm appointments, and reschedule when necessary.
Check in patients and collect accurate patient demographics, enter data into the electronic system, and verify insurance.
Assist in checking out patients and with referral processing and scheduling.
Collect co‑pays and post charges; entry and patient balance processing.
Distribute information to patients regarding office policies, procedures, and the practice.
Explain and enroll patients in the patient portal.
Qualifications
Education: High school diploma or GED required; completion of a medical office assistant program preferred.
Certification: Preferable healthcare management or administration certification.
Experience: Two years of customer service experience, preferably in a medical office setting.
Tenet Healthcare/TPR complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law.
Sign on bonus is for new hires only!
Equal Employment Opportunity
Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Tenet participates in the E-Verify program.
#J-18808-Ljbffr
Fuel your passion for patient-centered care and elevate your medical career in our thriving physician office. Join our collaborative team, where every day brings new opportunities to make a meaningful impact on the well-being of our community.
At Tenet Physician Resources, we understand that our greatest asset is our dedicated team of professionals. That’s why we offer more than a job – we provide a comprehensive benefit package that prioritizes your health, professional development, and work‑life balance. The available plans and programs include:
Medical, dental, vision, and life insurance
401(k) retirement savings plan with employer match
Generous paid time off
Career development and continuing education opportunities
Health savings accounts, healthcare & dependent flexible spending accounts
Employee Assistance program, employee discount program
Voluntary benefits: pet insurance, legal insurance, accident and critical illness insurance, long‑term care, elder & childcare, auto & home insurance
Eligibility for benefits may vary by location and is determined by employment status.
Job Summary
A non‑exempt medical office position responsible for front‑office processes in the physician practice.
500 Sign on Bonus.
Responsibilities
Adheres to and supports the mission, purpose, philosophy, objectives, policies, and procedures of Tenet Physician Resources.
Adheres to the Tenet HIPAA Compliance Plan and the Privacy Standards Confidentiality Agreement.
Demonstrates support for the Tenet Corporate Compliance Program by being knowledgeable of compliance responsibilities as expressed in the Code of Conduct; adhering to federal and state laws, rules, regulations, and corporate policies that affect this job; and reporting compliance issues or concerns in a timely and appropriate manner.
Greet patients entering the physician practice.
Answer office phones, make appointments, confirm appointments, and reschedule when necessary.
Check in patients and collect accurate patient demographics, enter data into the electronic system, and verify insurance.
Assist in checking out patients and with referral processing and scheduling.
Collect co‑pays and post charges; entry and patient balance processing.
Distribute information to patients regarding office policies, procedures, and the practice.
Explain and enroll patients in the patient portal.
Qualifications
Education: High school diploma or GED required; completion of a medical office assistant program preferred.
Certification: Preferable healthcare management or administration certification.
Experience: Two years of customer service experience, preferably in a medical office setting.
Tenet Healthcare/TPR complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law.
Sign on bonus is for new hires only!
Equal Employment Opportunity
Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Tenet participates in the E-Verify program.
#J-18808-Ljbffr