Patient Service Representative
Tenet Healthcare, Nacogdoches, TX, United States
Overview
Embark on a rewarding career with Tenet Physician Resources. If you are a compassionate healthcare professional eager to contribute to patient care, this is your opportunity where your skills make a difference every day. Join us in delivering exceptional healthcare with a personal touch.
At Tenet Physician Resources, we understand that our greatest asset is our dedicated team of professionals. We offer a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:
Medical, dental, vision, and life insurance
401(k) retirement savings plan with employer match
Generous paid time off
Career development and continuing education opportunities
Health savings accounts, healthcare and dependent flexible spending accounts
Employee Assistance program, Employee discount program
Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder and childcare, auto and home insurance
Note : Eligibility for benefits may vary by location and is determined by employment status.
Job Summary
$500 Sign On Bonus
(non-exempt medical office position) responsible for front office processes in the physician practice.
Responsibilities
Adheres to and supports the mission, purpose, philosophy, objectives, policies, and procedures of Tenet Physician Resources.
Adheres to the Tenet HIPAA Compliance Plan and the Privacy Standards Confidentiality Agreement.
Demonstrates support for the Tenet Corporate Compliance Program by being knowledgeable of compliance responsibilities as expressed in the Code of Conduct; adheres to federal and state laws, rules, regulations, and corporate policies and procedures that affect job functions; and reports compliance issues in a timely and appropriate manner.
Greet patients entering the physician practice. Answer office phones, make appointments, confirm appointments, and reschedule when necessary.
Check in patients and collect accurate patient demographics, enter data into the electronic system, and verify insurance.
Assist in checking out patients and assist with referral processing and scheduling.
Collect co-pays and post charges.
Charge entry and patient balance processing.
Distribute information to patients regarding office policies and information about the practice.
Explain and enroll patients in the patient portal.
Qualifications
Education:
High school diploma/GED required with completion of medical office assistant program preferred.
Certification:
Healthcare management/administration certification preferred.
Experience:
Two years of customer service experience, preferably in a medical office setting.
Organization Description
Nacogdoches Medical Partners is an experienced network of healthcare providers serving the greater East Texas area. Our team is committed to excellence in patient care across family medicine, pediatrics, and various specialties.
Equal Employment Opportunity
Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status, or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship. Tenet participates in E-Verify. See information at the link below.
E-Verify: http://www.uscis.gov/e-verify
#J-18808-Ljbffr
Embark on a rewarding career with Tenet Physician Resources. If you are a compassionate healthcare professional eager to contribute to patient care, this is your opportunity where your skills make a difference every day. Join us in delivering exceptional healthcare with a personal touch.
At Tenet Physician Resources, we understand that our greatest asset is our dedicated team of professionals. We offer a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:
Medical, dental, vision, and life insurance
401(k) retirement savings plan with employer match
Generous paid time off
Career development and continuing education opportunities
Health savings accounts, healthcare and dependent flexible spending accounts
Employee Assistance program, Employee discount program
Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder and childcare, auto and home insurance
Note : Eligibility for benefits may vary by location and is determined by employment status.
Job Summary
$500 Sign On Bonus
(non-exempt medical office position) responsible for front office processes in the physician practice.
Responsibilities
Adheres to and supports the mission, purpose, philosophy, objectives, policies, and procedures of Tenet Physician Resources.
Adheres to the Tenet HIPAA Compliance Plan and the Privacy Standards Confidentiality Agreement.
Demonstrates support for the Tenet Corporate Compliance Program by being knowledgeable of compliance responsibilities as expressed in the Code of Conduct; adheres to federal and state laws, rules, regulations, and corporate policies and procedures that affect job functions; and reports compliance issues in a timely and appropriate manner.
Greet patients entering the physician practice. Answer office phones, make appointments, confirm appointments, and reschedule when necessary.
Check in patients and collect accurate patient demographics, enter data into the electronic system, and verify insurance.
Assist in checking out patients and assist with referral processing and scheduling.
Collect co-pays and post charges.
Charge entry and patient balance processing.
Distribute information to patients regarding office policies and information about the practice.
Explain and enroll patients in the patient portal.
Qualifications
Education:
High school diploma/GED required with completion of medical office assistant program preferred.
Certification:
Healthcare management/administration certification preferred.
Experience:
Two years of customer service experience, preferably in a medical office setting.
Organization Description
Nacogdoches Medical Partners is an experienced network of healthcare providers serving the greater East Texas area. Our team is committed to excellence in patient care across family medicine, pediatrics, and various specialties.
Equal Employment Opportunity
Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status, or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship. Tenet participates in E-Verify. See information at the link below.
E-Verify: http://www.uscis.gov/e-verify
#J-18808-Ljbffr