Strategic WFM Analyst: Forecasting & Scheduling

Penske is seeking a Workforce Analyst to develop staffing models based on call volume projections. The role includes creating schedules for up to 250 team members during peak periods, maintaining forecast metrics, and preparing performance reports. Candidates should have 1–3 years experience in Workforce Management, strong Excel skills, and excellent communication abilities. The position operates on a Sunday to Thursday schedule and requires a Bachelor’s degree preferred. Penske is an Equal Opportunity Employer.
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